There appears to be a handful of users getting a false "Critical Low Battery" warning during the unit connection process. It seems for now that the unit will drop connection and automatically re-connect fine with correct battery percentage. We are having a really hard time reproducing this issue, so I'm wondering if some of you guys experiencing the issue could help us narrow down the cause.
1) What mode are you in? (USB, Direct Mode, Network Mode)
2) What firmware version is your unit? (see ABOUT screen with unit connected)
3) Does it happen after charging?
4) Are you using the provided wall charger and USB cable?
5) Does it only happen after a new software install? (first time opening)
6) If it happens more than once, how often?
7) What device are you using? (iPad, iPhone, PC) *need model and iOS or Windows version
1) What mode are you in? (USB, Direct Mode, Network Mode)
2) What firmware version is your unit? (see ABOUT screen with unit connected)
3) Does it happen after charging?
4) Are you using the provided wall charger and USB cable?
5) Does it only happen after a new software install? (first time opening)
6) If it happens more than once, how often?
7) What device are you using? (iPad, iPhone, PC) *need model and iOS or Windows version
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