Announcement

Collapse

TGC Tour - Congratulations!

Congrats to @Joe_S (NET) and @Joe_S (GROSS) winning the TGC1 2021 WINTER TOUR - ATT Pebble Beach Pro-Am !

Join this weeks TGC1 2021 WINTERTOUR - The Genesis Open playing 2 rounds at Oakmont Country Club (ProTee Green) - 6836y: https://golfsimulatorforum.com/forum...e-genesis-open
See more
See less

L and S wedge often long often with to much side spin.

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • DejaVu
    commented on 's reply
    I'm glad to hear things are getting there for you. Worst case scenario you'll know exactly what to do next time if something happens and I'm sure this thread will save others a lot of guess work. 👍

  • Stonebattle
    replied
    Good call Jamie!
    After I read your post I realized I had not checked one USB connection. The one at the camera itself. So, I got out the ladder. As soon as I touched the camera I could hear the computer signal the disconnection and then reconnection of a USB port. I pulled the USB connector out and blew out both contact areas. Then I reinserted the connector. I did not see a difference in the connection seating. In both cases it looked well seated, but now I can move it without interference with contact.

    Leave a comment:


  • PROTEE UK
    replied
    Split screen only occurs when there is an issue with the camera booting correctly. Check the cable from the extension to the camera also, the short one.

    Sometimes if it's on boot, pressing preview in interface under the relevant camera will reboot it and clear it.

    You dont have to change the camera settings every session.
    When preview is clicked it will increase the frames by 1 fps.
    you would look to take them back if ball detection began to have an issue.

    The camera settings should be stored within the fly capture software on separate channels.
    This is under advanced settings within the software.

    Both cameras in use must be of the same type also as that could result in a split screen.

    The cameras were changed in 2017 to a type that keep there own settings in memory and dont rely on a software to be used.

    All in all they are better more stable cameras used now

    Leave a comment:


  • Stonebattle
    replied
    DejaVu:
    I installed a powered USB 3.0 hub. The system is working well. I do once in a while see the double image with the H cam after startup, although have not seen it during hitting sessions. The hub provides power all the time and I have a new active USB extender, so the double image should not be happening. The FPS on both cameras still change and need resetting before each session. Still, I think I can finally get back to analyzing why I am playing bad and scoring so high this year.

    Leave a comment:


  • Stonebattle
    replied
    Thanks for the comments and info DejaVu. I should have also mentioned I replaced the active USB extender with a new one just in case. Other then at startup, I don't see the double images now. Still, your solution of using a powered USB is cleaver and I wish I had thought of it. I plan to go that way. It seems to me it is a cost effective work around that would work well without the need for new cameras. I can see why Protee got away from the older ones, I mean come on, cameras that go double image when there is a power hesitation or reduction?

    You and Jamie are probably wondering why I did not use a remote session given Jamie's support is over the top good. I went through the software with a fine tooth comb. I was certain there was no software issue, interface issues not withstanding, and in any case I had to make certain there was no hardware issue or I would just waste his time. Unfortunately, the double image issue sidetracked the intent of the original thread. I should have asked, what is Protee telling me and what is causing these readings. I have not been playing well lately and am curious what Protee is telling me.

    Leave a comment:


  • DejaVu
    replied
    Glad to hear you at least got the double images sorted out. As far as shaft lean and the shaft triggering the sensors prematurely go, I wonder if it is possible (I'd check with Jamie first) to disable some of the closer to you sensors, in the middle row, that aren't relative to the ball and your club head for certain clubs?!? <<<...the sensors that your shaft shadow would trigger before the clubhead...if that makes sense and is the issue..

    Leave a comment:


  • Stonebattle
    replied
    Yes, I need to be more specific. For a right hander, right to left there is the back row, the center row and the front row of sensors.

    I was hitting a high spin L wedge shot with more shaft lean than normal. So, if I take a look at photo three, earlier posted, the club is shown to have an open face of 14 degrees. The club speed is reasonable, but a bit low. The ball speed looks a bit high. The shot was well struck and the ball hit about the center of the screen and came almost straight back. In this case, I take it the shaft was sensed by the back row and center sensor row, which represents club speed. The open face angle was caused by the center sensor sensing the shaft and then the club head. The higher ball speed was caused by the shaft beating the ball to the front sensor row. Protee UK, Does the following sound right"

    For those who are wondering how I resolved the issue with double images. I actually could not find an electrical or software issue with any of the USB 2.0 or 3.0 ports. But one in particular seemed to have issues with devices attached to it. So, I took all devices off of that hub and then place each device on a hub by themselves. Went into device manager to make sure there was only one device on each hub. Seems to be working thus far, which is way different then before.
    Last edited by Stonebattle; 04-09-2021, 11:02 AM. Reason: Added Protee UK question

    Leave a comment:


  • PROTEE UK
    replied
    The shaft lean itself probably wont be the shaft lean over the front row, it could however raise the clubspeed a little.
    the side spin will be from path, clubface and ball path.
    the front row is not used for ball path when the ceiling camera is used.
    It could however impacted on ball path if the hcam was not working correctly as it would have acted as a back up and ball.path may have started a little further left than actual especially if hitting higher shots cutting across the mat more

    Leave a comment:


  • Stonebattle
    replied
    Well, it appears I've found the issue. Not great analysis, but a process of elimination. I suspected one of the usb hubs. Not sure what it was doing, but taking all usb cables off of it seems to have solved the problem with double images. Three sessions of about an hour with no issues.

    I think I agree that the very high side spin is due to shaft lean impinging on the front sensors before the ball. Not sure why ball starting direction is not influenced though.
    Last edited by Stonebattle; 04-07-2021, 12:42 AM. Reason: Clarified

    Leave a comment:


  • PROTEE UK
    replied
    Each camera use 500ma.
    with these cameras, it either works or doenst so I doubt it's the cameras.

    Leave a comment:


  • Stonebattle
    replied
    I'm testing the USB port current capability and if they shut down for any period. So far all supply at least the 500ma(USB 2.1) required without hesitation that I can yet observe.
    You make several good points about support and others reading these posts and needing support.
    I'm an EE with quite a bit of hardware and software experience, which may or may not help.




    Leave a comment:


  • PROTEE UK
    replied
    You wouldn't need support to fix the same issue each time if the issue was fixed correctly on full.
    split screen camera images is usually power related.
    Depending how old your pc is it could be missing certain windows files that also run programs and softwares correctly.

    It seems that there is not enough power to boot the cameras on start up.

    Leave a comment:


  • PROTEE UK
    replied
    What you have to understand here is that without seeing the set up it is hard to find a suitable fix for you.
    I've offered remote support to have a good look at the whole set up for you and check things over.
    If you want to work it our yourself, that is if course your choice but with out a full.understanding of the how things work it could lead to other issues and it becomes harder to sometimes undo what has been done.

    The sensor mat measures the speeds regardless of direction and that is why the back row is almost the full width of the mat. It deals with path but there are timers that run also to determine where things crossed which starts and stops the time to get the speed.

    It is quicker and easier to log in and take a look rather than make assumptions without seeing the set up.

    It also creates confusion for others reading things like this as it can then encourage then to potentially experiment and try multiple things getting themselves in knots.

    It's better to say here is an issue and this was the fix rather than guess on here.

    This is why we have support.

    Please, if you need some help working this out then submit a ticket so at least support knows what they are looking at and dealing with.

    Kind Regards

    Jamie

    Leave a comment:


  • Stonebattle
    replied
    I don't want remote support at this time, I'm trying to work this out myself and should be able to. These issue should not take remote support to fix each time.

    I have tried one powered usb hub and did not see much difference. I'm thinking new cameras would be the better choice.

    Let me ask my question in a different way. For a swing that is well inside to out, say 10 degrees, the club head will travel more distance than one that is straight. So, does the unit take in consideration the extra distance traveled or is it just timing from one sensor row to the next?

    Leave a comment:


  • PROTEE UK
    replied
    I already did answer. The front row is for ball speed not clubspeed.
    impact and back row deal with clubsoeed into the ball.
    With excessive lean the impact two could be triggered slightly earlier.
    You could use the clubspeed slider adjustment to offset for the if you have an idea of avg.
    those cams were used for a number of years but the issue is power related.
    There is not enough power to them to boot on start.

    If you want remote support to take a look please email for a support ticket and we can take a look to confirm it.

    Have you tried using a powered usb hub and putting one camera in that? That way it's not using power from a usb on the pc.

    Leave a comment:

Working...
X