Mevo+ losing contact with radar on FS Golf

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  • Christensen88
    Junior Member
    • Feb 2020
    • 25

    #1

    Mevo+ losing contact with radar on FS Golf

    My Mevo+ keeps disconnecting with FS golf. When I try to scan the bar code, it won’t read it, I have to power off and restart the Mevo+. Anyone else having this issue? And is there a way of reconnecting without rescanning, I have to realign and reset the angle again every time.
  • Shankz
    Advanced Member
    • Feb 2020
    • 346

    #2
    Read this thread perhaps you may get some insight into this issue. Some of us have this issue. Powering the unit on and off should clear the unit and allow it to reconnect to the app. Have not heard of anyone needing to rescan the code or having to realign the unit unless you are picking it up.
    I seem to have an issue with losing connection with my mevo+. It happens both with the Flightscope app and with E-6. Sometimes it happens after a few shots sometimes after a few dozen. In E-6 the status led light will go white and my iPad shows the red dot that says disconnected and the yellow triangle flashes and says
    I seem to have an issue with losing connection with my mevo+. It happens both with the Flightscope app and with E-6. Sometimes it happens after a few shots sometimes after a few dozen. In E-6 the status led light will go white and my iPad shows the red dot that says disconnected and the yellow triangle flashes and says

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    • Alex.Morgan
      Senior Member
      • Apr 2020
      • 222

      #3
      Mine looses connection when running e6. Recently its always when putting, the ball still rolls out but looses connection during the putt. I generally play 9 holes and the last 4/5 times its disconnected on the 9th hole when we are just finishing up. A reboot of the Mevo+ resolves it but slightly annoying,

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      • StodgyBarley
        Member
        • Feb 2018
        • 94

        #4
        Same problem with mine... oddly enough, I haven't noticed it when playing TGC. . A reboot fixes it but it is definitely annoying.

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        • Shankz
          Advanced Member
          • Feb 2020
          • 346

          #5
          Got me again yesterday also, 10 holes into a round. Turned the mevo+ off and on and continued, but Stodgy you hit the nail on the head, it’s annoying. I believe it’s the mevo+ and not any of the apps/software. Maybe one day FS will figure it out.

          Comment

          • NARVON
            Junior Member
            • Jan 2020
            • 1

            #6
            I've been going back and forth with Support on this since July. All responses are, "Did you update Firmware?", "is your iPhone/iPad software up to date?", "Did you......(fill in the blank)...?".

            During all of this, I've cleared more space, removed all lights and replaced with LED, and many other things. I still have the issues everyone here has. Having to Reboot, Reconnect, etc. is getting too annoying. There are times (typically 50+ min of use), I can't get anything to work and I just give up..... Although, I've asked to have the unit checked and/or replaced, they won't do it. My warranty runs out in February, so I guess they are putting me off until then.

            I don't have any solutions, but one trick that works for a bit on E6 is to exit play by selecting the E6 icon. There you can select Re-Calibrate and it will reconnect to the Mevo+. That seems to work in the first 30-40 min. After that, it's back to rebooting. Sigh!!

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            • actuallyilott
              Junior Member
              • Nov 2020
              • 2

              #7
              As much as it doesn't help anyone here, I'm glad I'm not alone. I've also been back and forth with FS Support for months and I get the same response 'have you updated the firmware'....'is your iOS device up to date'. At one point my unit issues got so bad, I couldn't get it to connect at all. FS support kept asking me to validate the firmware on the MEVO+ and were not listening when I told them I couldn't even get it connected for 5 minutes to check the firmware!

              Last week they have re-written the firmware on the MEVO+ (via a remote support session with it plugged into my laptop), it's made no difference....

              I'm not sure about anyone else, I seem to notice the issue more when the MEVO+ is charging during use (as opposed to on Battery). I use both mains power and also have tried the Flightscope recommended power bank....of course, using the tiny pathetic cable they provide!

              Getting quite frustrated...I know it's a consumer level unit and it's not the £20K Quad or TM4, but still at c.£2K I'd expect to be able to use it for more than 15 mins without having to reboot the unit!

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