Mevo+ Issues since day 1

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • Macivic1
    Junior Member
    • Dec 2022
    • 6

    #1

    Mevo+ Issues since day 1

    Here are the issues I am having with the Mevo+. Customer service has been great but after 2+ weeks of back and forth, sending diagnostic reports, etc still no resolution and the unit is useless. Has anyone else had similar issues and if so what was the fix?

    1. Randomly turns off with full charge after 10-15 minutes trying to use it
    2. no reads after 3-4 shots, reset unit, may work for a few shots then no reads or turns off
    3. will not read a single shot plugged into wall power or with flightscope battery pack attached. At all
    4. unit doesn’t work in short indoor or outside at the driving range. Have tried both scenarios and it does the same thing. Thought it may have been interference in our simulator setup but not an issue there
    5. just spent $8k on simulator setup and can only play 3-4 holes max before it stops working. Frustrating as all hell. Purchased TGC2019 and multiplayer it will not read or work for more then 1 shot without needing to be reset every time.

    Any help or advise is appreciated!
  • preludesam
    Advanced Member
    • Oct 2020
    • 385

    #2
    I’ve only had issues with it disconnecting and shutting off when I loose WiFi connection. Are you using different devices in the sim and on the range? If it’s a different device this probably isn’t the issue.

    Comment

    • Macivic1
      Junior Member
      • Dec 2022
      • 6

      #3
      It is the same Mevo+ connected to a PC at home and iPhone on the range

      Comment

      • preludesam
        Advanced Member
        • Oct 2020
        • 385

        #4
        Well the PC vs iPhone rules that out. Sorry, maybe if you have a camera record yourself playing and send it in the Flightscope? It’s kind of hard to diagnose an issue if you’re checking it while is working correctly.

        Comment

        • Macivic1
          Junior Member
          • Dec 2022
          • 6

          #5
          They asked me to send the unit back after being unsuccessful with fixing the issues. Overnighted via UPS and I had a replacement unit within 2 day (before Christmas mind you). Amazing customer service by flightscope. New unit works perfectly and not a single issue with it. STRANGE!

          Comment

          Working...