New software update issues

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  • siebo
    Senior Member
    • Sep 2015
    • 108

    #1

    New software update issues

    Is anyone else having issues with the new update? I received it Friday and started using it yesterday. Here is what is happening to me and I hope it makes sense. For example, I want to play Ballyowen with 4 players at different tees. I select player 1 at the black tee. I add player 2 and select the yellow tee. I add player 3 but notice player 2 is not at the yellow tee but is on the black tee. So I add player 3 to the blue tee and change player 2 back to the yellow tee. I add player 4 but notice every player is on the black tees. I go back to delete player 4 but player 1 is deleted. I delete player 3 but player 2 is deleted. I am ready to pull what little hair I have out.

    I have a group of older gentlemen who come every Monday and want to put them on the front tees but cannot do it. I am going to try to email Foresight this morning but because it is Sunday, probably will have no luck.
    John
  • siebo
    Senior Member
    • Sep 2015
    • 108

    #2
    I talked to tech support this morning and they are having several issues with the new update. Apparently, they are receiving a lot of calls already. They were extremely nice and working on fixing the problem. The tech walked me through reverting back to the previous version so I can use it until all of the bugs are worked out.

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    • Yongchai
      Member
      • Nov 2014
      • 37

      #3
      For me i found the following issues:

      For the new "Full Screen Window" mode, there are some scaling issues on 1280x800 resolution. In Full Screen mode, i am unable to see the menu button at the bottom left corner.

      The GC2 unit is not auto-connecting with FSX through usb even though the "auto-connect to this devise" is selected.

      For Closest to the pin leaderboards, sometimes your score does not update if you get into the Top 10 rankings. If you are already in the Top 10 rankings, any subsequent better score is never updated.

      No serious issues for me to revert back, and customer service has been on the ball replying to emails fast.

      For those who have problems activating the new free courses, i got the following advise from Foresight which solved the problem.

      "Delete the Options.bin file from the software directory. To do this please right click on the FSX icon and select “Open File Location” and then locate the system folder. From this folder locate the Options.bin file an delete it. This will force the software to communicate to the server once again to validate the courses and software."

      I'm sure they'll fix it when they get the time, but for one of the new courses, Linfield National is extremely laggy at Full Graphics mode. But it works fine on Full Performance, and its free so can't complain too much...
      Last edited by Yongchai; 02-27-2017, 06:28 PM.

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      • siebo
        Senior Member
        • Sep 2015
        • 108

        #4
        Thank you Yongchai,
        I deleted the Option.bin file as well but did not help. I didn't know about the problems you had but I am glad you informed them. When I talked to the technician, he didn't know about one of my problems. If anyone is using the new update and finding problems, please let them know because they may not be aware of all of the issues.

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        • Ryan5508
          Advanced Member
          • Mar 2015
          • 309

          #5
          New update was just released

          Comment

          • JoeJoeJoeUrBoat
            Member
            • Jan 2017
            • 75

            #6
            This is why I won't update right away, I'll wait till the bugs are fixed then download version 3.1, lol!

            Comment

            • siebo
              Senior Member
              • Sep 2015
              • 108

              #7
              Just installed the new update and everything is working find. I really appreciate Foresight's fast response in providing a fix.

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