Foresight Customer Service

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  • Adpark47
    Junior Member
    • Apr 2017
    • 12
    #1

    Foresight Customer Service

    I have heard some very mixed reviews about foresights customer service. I kind of ignored it and went with a cg2 with a protective shield, TGC etc. When the protective shield fell apart (it has never been hit or damaged) they said to just super glue it together. Then when I asked them to ask a manager, they told me if I bought something else they could maybe help me. I just wanted to put my 2 cents in on it being 100% true how they treat their clients. Pretty disappointed. And whats funny is I was actually considering purchasing an upgrade on both the software and hardware. Definitely not anymore.
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    • Adpark47
      Junior Member
      • Apr 2017
      • 12
      #2
      Too be fair since i bitched about foresight i should say i got an email today that they will see what they can do...

        Comment

        • mmlincon
          Extreme Member
          • Aug 2014
          • 901
          #3
          So, did Foresight end up taking care of you? The reason I'm asking is I'm having some issues with their customer service as well. If you did get taken care of do you mind sharing who it was that helped? I'm getting the run around and it's quite frustrating considering how much money I've spent with them.

            Comment

            • col forbin
              #3.1
              col forbin commented
              03-21-2018, 01:25 AM
              Editing a comment
              If they should be taking care of anyone in particular, it should be you! You have a great website that promotes there software and gives other users that ability to see FSX courses, which can't be seen anywhere else. Plus, you recently just bought a Quad. They should care very much about you as a valued customer. I would try Grant C.! He is very much a salesman and probably their top one. He has always done good by me! Possibly tell him that you are helping market FSX software.
            • jsun1
              Junior Member
              • Dec 2016
              • 2
              #4
              I have been having some issues with my GC2. It was basically the same issue that has been discussed on here about draw bias. They have been very good helping with my problems and have treated me very well.

                Comment

                • Ports
                  Advanced Member
                  • Mar 2016
                  • 312
                  #5
                  Was it draw biased with foresight software or 3rd party? Just curious, TGC plays a little different than Fr1 IMO

                    Comment

                    • jsun1
                      Junior Member
                      • Dec 2016
                      • 2
                      #6
                      The problem was with the tilt calibration in the GC2. I ran the tilt calibration download from them and it fixed it. Lower serial numbers do not have a auto acceleromator and may need to run this calibration tool according to the email I received from them.

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