GC2 and TGC2019 play 3 holes then shots dont register

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  • panman
    Junior Member
    • Dec 2019
    • 29
    #1

    GC2 and TGC2019 play 3 holes then shots dont register

    I finally got my sim up and run ing just fine. Started playing with some chipping then started a round. I'd say about 30-45 minutes. Then my shots would not register in TGC2019 but they register on the GC2 unit. Did something time out?? Is there a setting I need to change?? Any help would be appreciated
    Tags: None
    • Uwpaul882
      Junior Member
      • Oct 2019
      • 3
      #2
      I'm experiencing the exact same situation as the poster above. Very excited to get my sim up and running, but after 30 minutes none of my shots register on TGC2019. The GC2 continues to capture every shot perfectly. This has happened all 4 times I have tried to play. I've confirmed my internet connection is solid, tried restarting the protee interface, gsx, tgc2019, the GC2. All without any luck in getting it going again.

        Comment

        • wbond
          Ultimate Member
          • Oct 2014
          • 3489
          #3
          I'm guessing the bluetooth may be going to sleep if it's happening around the same time.

            Comment

            • mthunt
              Ultimate Member
              • Aug 2014
              • 4746
              #4
              Bluetooth or security on pc or power settings.
              My Courses:
              World Par 3's by mthunt
              Toronto GC (L) mthunt
              Burlington G&CC by mthunt
              Weston G&CC by mthunt
              London Hunt Club L mthunt
              Park CC Lidar mthunt
              Sunningdale GC Robinson L
              Sunningdale GC Thompson L
              Muirfield Village (liDAR) First Ever Lidar course
              Country Club of Castle Pines (liDAR)
              The Sanctuary GC ProTee L
              The National GC L mthunt
              Mississaugua GC L mthunt
              Shaughnessy G&CC L mthunt
              Markland Woods CC mthunt
              Hidden Lake Old L mthunt
              Magna GC L mthunt
              Barrie CC L mthunt
              mthunt Range

                Comment

                • cmckelvmi
                  Advanced Member
                  • Dec 2017
                  • 474
                  #5
                  panman Uwpaul882 Are you guys connected via BT with the internal or an attached dongle?

                    Comment

                    • panman
                      Junior Member
                      • Dec 2019
                      • 29
                      #6
                      I'm attached internal. I bought a dongle but couldn't get the correct drivers to load.

                      I went into my bluetooth setting of my internal Bluetooth and disabled the power saving setting my computer defaulted to, that seemed to clear up the problem.

                        Comment

                        • mthunt
                          #6.1
                          mthunt commented
                          12-18-2019, 03:06 AM
                          Editing a comment
                          If that works leave it. What to look for is laggy shots. If they lag get an eternal and disable internal. If it works leave it. GC2 needs to be close to dongle.
                        • StanMI
                          Super Member
                          • Sep 2016
                          • 773
                          #7
                          Could be time to add the VPN to your connection.

                          There are a couple threads here that talk about it and Protee has one they recommend.

                          I and others had this issue a while ago and the VPN did help most.

                            Comment

                            • Uwpaul882
                              Junior Member
                              • Oct 2019
                              • 3
                              #8
                              Thank you so much! The Bluetooth power settings fixed my issues. I never would have found that on my own. I just played a flawless 18 holes. Thank you everyone for your help in building this sim out. The knowledge on this forum is incredible.

                                Comment

                                • panman
                                  #8.1
                                  panman commented
                                  12-21-2019, 04:10 PM
                                  Editing a comment
                                  You are very welcome! I am just glad I can give some advice and help out here after receiving so much help from others! Enjoy, this sim thing is addicting isn't it!?
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