Tweet
I recently enquired with Foresight about upgrading (maybe not an upgrade) from my Quad to the Hawk. The rep for my area got in contact with me and eventually set up an instal. I was assured my Hawk would be activated with club data, which I also had on my Quad. After several hours of the installer not being able to get the club data working it was decided to try and get it working later remotely. No problem. I recently received a message letting me know that, apparently unbeknownst to Foresight previously, that they cannot transfer club data licenses and now I’m looking at having to pay another $5400 (about 25% of the amount I’ve already paid) to get club data. Has anyone else had an experience like this? Seems insane to me that they a) don’t know how their own licensing works, and b) sold me a product with certain specifications and now decide the best course of action is to shrug and tell me I need to shell out another $5k+.
-
-
The FSX license transferred, courses are all there tooOriginally posted by Sixmudd View Post -
I would press for a refund or honor what they promised with the club data.
Leave it up to them as to which one, but one or the other is the only fair thing.
Personally, I've had good experience with things like this through them. They aren't perfect. They do make good products, They are a small company, and they operate like a small company, which makes things take longer. It sounds pretty clear that you were wronged. I'd give them a chance to do it right, but make sure you're talking to a person that can make that decision.
Comment
-
You have to fight that. Do you have anything in writing where you asked prior to ordering for it to include club data? If you do, contact me with a DM and I will give you the managers contact info at Foresight that solved the problems I was experiencing with my GC2 purchase.Comment
Comment