As you can probably tell, I am very frustrated with FSX Play. That being said, I want to make a shout out to the Tech Support team. They are the front line people that catch most of the shit that is thrown at Foresight. Last night, a tech person, Alan, spent over an hour with me fixing some of the issues that I had. He was very knowledgeable, pleasant to talk to and more importantly, very patient. Thank you Alan and to all of the tech people I have talked to over the years. I know you are under staffed but keep up the great work.
-
-
I've had nothing but the best help whenever I've needed it from Foresight. -
Yep, best support there is!Comment
-
I would agree with this - support team is fantastic. Issue of course is that despite the great support, the developers and/or whoever is driving the decision bus in terms of priorities is not really keeping their heads above water. They continue to release and promote new courses when courses they have already sold to customers go un-upgraded. I see the business logic - no new $ from existing courses but in the long run, they are really alienating a previously really loyal customer base. And it is going on 15 months since release of FSX Play, and it is still buggy.Originally posted by StanMI View Post
Keep up folks or get left behind ...... Polaroid had the best product out there once as well .......Comment
Comment