Can't get tgc to connect through the simlink app

[SQUARE]

I have just bought the software for tgc but cannot get it to connect I can get it to connect to the garmin r10 but just keeps saying successfully disconnected to the tgc can u help with this please is there a problem with the app I have done everything correct it's the correct ip address aswell I have sent screenshots when I hit connect once it does nothing but when I hit it twice it says its been disconnected

[Marwin]

Dear Square, i have exactly the same issue. I tried the Android (version 1.5) and Apple (version 1.2) Simlink app. The IP adress from TGC 2019 is correctly entered. Same behaviour as described by you. Did you solve the problem?

Thanks
Marwin

[Crf458]

Have either of you been able to figure out this issue. I’m having the exact issue

[Marwin]

I am currently not using the software but remember that I succeeded last year when changing the network. In a different WLAN I could connect to TGC using the android app. So it must have been an issue with network settings (Firewall, etc.??). I hope this helps....

[Crf458]

I will give that a shot and see if it works. Thanks!!