Let me preface this by saying I have really enjoyed my R-motion. I think its a great buy.I can definitely say it has helped me increase accuracy with my irons. I've also used it as feedback to change my slice into a slight fade IRL.
I bought a gaming computer and received R-motion in my mailbox black Friday of 2017. Got everything setup and installed and it worked great. Over the next few weeks I hit balls daily trying to dial my swing in. I ended up driving a ball into a net that was a little to tight and unfortunately ended up having a rebound knock out a front tooth. (warning to all about net tension). I put the sim down until last week. Fired it up ad it wouldn't recognize the dongle. I tried a few things and then decided to do a fresh install of TGC and R-motion. R-motion installed but TGC kept saying It wouldn't install on a virtual machine and wouldn't install at all. After getting in touch with ProTee and R-Motion, ProTee (superb customer service) had TGC up and running shortly after. Long story short, windows defender deleted a few files in TGC and it wouldn't re-install correctly.
At this point I'm waiting on R-motion to get back to me as my claim had to be elevated as the first tech couldn't get it up and running ( and he worked hard at it). R-motion and ProTee both have great customer service. I wouldn't hesitate to buy from again.
Main thing is if your having troubles contact support first and DO NOT uninstall and try a reinstall! They can and will help and will save you A LOT of headaches.
Everything is cold and wet here and I can;t wait to get back up and running!
I bought a gaming computer and received R-motion in my mailbox black Friday of 2017. Got everything setup and installed and it worked great. Over the next few weeks I hit balls daily trying to dial my swing in. I ended up driving a ball into a net that was a little to tight and unfortunately ended up having a rebound knock out a front tooth. (warning to all about net tension). I put the sim down until last week. Fired it up ad it wouldn't recognize the dongle. I tried a few things and then decided to do a fresh install of TGC and R-motion. R-motion installed but TGC kept saying It wouldn't install on a virtual machine and wouldn't install at all. After getting in touch with ProTee and R-Motion, ProTee (superb customer service) had TGC up and running shortly after. Long story short, windows defender deleted a few files in TGC and it wouldn't re-install correctly.
At this point I'm waiting on R-motion to get back to me as my claim had to be elevated as the first tech couldn't get it up and running ( and he worked hard at it). R-motion and ProTee both have great customer service. I wouldn't hesitate to buy from again.
Main thing is if your having troubles contact support first and DO NOT uninstall and try a reinstall! They can and will help and will save you A LOT of headaches.
Everything is cold and wet here and I can;t wait to get back up and running!
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