TGC not detecting swing

Collapse
X
Collapse
 
  • Page of 1
  • Time
  • Show
Clear All
new posts
Previous template Next
  • smayner
    Junior Member
    • Mar 2017
    • 11
    #1

    TGC not detecting swing

    Hello all, I just got my studio setup with a GC2 and TGC as my core components. I went through all of the instructions given to me by Par2Pro (where I made my purchase). I installed the GC2 drivers, ProTee 2.0 including GSX, ProTee Portal, and TGC. I followed the integration instructions to get my laptop to connect via bluetooth to the GC2. I start the ProTee Golf Interface and all looks good. I start up GSX, and both Status Input and Status Output show connected. I start TGC and all looks good there too.

    Here's the issue. The first time I started the game after doing all of the installs. the software worked as expected. Some of the shots didn't detect but I figured it was because I had the lights in the room off to get the full effect of the course projected on my 13'x9' impact screen. Today I tried it again and now it won't detect a shot at all. The GC2 panel shows the shot, and the interfaces all look good, but the TGC software just acts like I haven't hit anything.

    Anyone have a suggestion on where to start with the troubleshooting? Does this sound familiar? Did a search in this forum and couldn't find an entry that looked like it was the same as my problem.

    Thanks in advance!

    Steve
    Tags: None
    • andygg1986
      Super Member
      • Jan 2016
      • 627
      #2
      The Bluetooth is pretty sensitive. Are you using the Bluetooth adapter built into your laptop? Try setting your laptop right behind the gc2 but where it won't get hit and try a shot. If that fixes it, you will probably want to buy a Bluetooth adapter to use. I have the Asus one that was recommended on here with an extension usb cable so I can set it right next to the gc2. Other than that, I would just step through all the setup steps again to make sure nothing changed without you realizing it.

        Comment

        • mthunt
          Ultimate Member
          • Aug 2014
          • 4746
          #3
          Is your GSX on with both sliders saying connected?
          My Courses:
          World Par 3's by mthunt
          Toronto GC (L) mthunt
          Burlington G&CC by mthunt
          Weston G&CC by mthunt
          London Hunt Club L mthunt
          Park CC Lidar mthunt
          Sunningdale GC Robinson L
          Sunningdale GC Thompson L
          Muirfield Village (liDAR) First Ever Lidar course
          Country Club of Castle Pines (liDAR)
          The Sanctuary GC ProTee L
          The National GC L mthunt
          Mississaugua GC L mthunt
          Shaughnessy G&CC L mthunt
          Markland Woods CC mthunt
          Hidden Lake Old L mthunt
          Magna GC L mthunt
          Barrie CC L mthunt
          mthunt Range

            Comment

            • smayner
              Junior Member
              • Mar 2017
              • 11
              #4
              It was a stupid user error. Failed to turn on the GC2. Duh. Thanks for responding!

                Comment

                Previous template Next
                Working...