EYEXO growing pains

[javaman]

I got my EYE XO today and installed it, which seemed to go pretty smoothly. However I’ve run into a couple of problems that I'm wondering if anyone else has seen:

Ball detection seems sporadic at best. Sometimes the XO recognizes the ball after a few seconds and sometimes not at all. If I walk between the ball and the cameras I can sometimes get it to recognize. Other times if I take the ball away completely and replace it, it will sometimes be detected. More often than not though the leds on the EYEXO flash for a bit and then just go dark and the ball will never be recognized after that. The only way I can seem to fix this problem is to restart the Monitor application or View (whichever I try). Both Monitor and View seem to have this recognitions problem so I assume the problem is below those tools in the stack. In either case when it does detect the ball it can take 10 seconds or more. Given all of the youtube videos I’ve seen, it seems that detection should be almost instant.

The second problem I have is that View seems to just not work anymore. After I select my profile and hit “Start” my system churns for a while and then View disappears and I have to restart it. It no longer seems to be able to get past this point, though I was able to get a few shots recorded before this.

I have my request into Uneekor support but haven't heard back yet, so I thought I'd tap the community to see if anyone else has had and had solved these problems

[BGCurtis2nd]

On the first problem I would try recalibrating the unit, I had a very similar problem on my QED which turned out to be a missing set-screw. Check the camera view after calibration to make sure they are sharp and clear. Haven't a clue as to what to say on the second problem, other than just hope Austin gets to it soon.

[javaman]

I did calibrate a couple of times but I’ll try again. I was thinking it was possibly the brightness being set incorrectly. There is also a focus button in the calibration tool but I’m not sure how to manipulate the focus on the cameras

[javaman]

Well thanks to the great help in this forum my problems are solved.

I recalibrated based on a fine Garage Golf video for uneekor alignment referenced in another QED thread I was able to get the alignment proper and that seemed to fix the lag recognizing the ball. It’s now instant.

For my other problem I reinstalled View and the two updates that followed and it works great now too.

Unfortunately I can now see how ugly my swing is - something that was completely masked by my SkyTrak. Nothing against the SkyTrak of course. It was a great way to get going on my simulator.

[Auld0776]

Javaman which recalibrate YouTube video did u use to fix your first issue I am having same problem with my new install?

Thanks

[Thundergolf]

I have same problem with view. Just need to create new profile for now. They are working on a fix. Started happening with a recent update

[Thundergolf]

I have zero ball detection issues. And have had zero no reads

[Wormburner]

Glad to see other EYE XO users. Mine works great as far as reading ball placement and ball data. I only see some club data issues here and there but the swing mph and ball mph are both way off in my opinion.

[jerry3]

Wormburner what issues are you having with ball mph?

[Wormburner]

With my irons I am seeing very high ball speeds and with driver ball speed is reading low. I am comparing my numbers to a trackman and flightscope which read my club speed and ball speed the same. I am getting smash factors in mid 140s with a 7 iron and 8 iron which is not likely. I will upload a photo for you to see. This is a common read and not an isolated reading. My ball speed on trackman with a 7 iron is 122 to 124 and club speed 93 to 95. I am seeing this type of reads with all irons. On trackman and Flightsope my driver swing speed is around 110 and ball speed around 163. With the Eye XO i am seeing well below that with driver consistently.

[Wormburner]

Here are a few photos so you can see what I am talking about.

[jerry3]

Wormburner have you had a chance to try vs trackman or flight scope side by side with EyeXO? When you have been on trackman or flightscope were you indoors or outdoors? The reason why I ask is I know some people tend to swing a bit slower indoors when there not use to doing it, especially with driver it seems. From the side by side testing I've seen thus far the ball speed have been very close, so perhaps it could also be a calibration issue?

[Wormburner]

jerry3 I have not ran trackman side by side but I have with Mevo+. I have hit on all 3 launch monitors inside to get my numbers. Mevo+ has been really good except for side spin numbers. I also noticed Mevo+ tends to read long on carry distances with irons. I believe the EYE XO reads ball data very well except for ball speed. I do know one thing and that is the smash factor is an issue. The smash factor is a product of the ball speed and club speed, and to get smash factors that high something is wrong. I am 10 or more points above tour average with my irons. 7 iron smash factor average on tour is 133 and I am at 148 in image above. 148 is tour average for a driver! No matter where I hit driver on the face I am 150 or above on smash factor. Uneekor support has been great to work with and I hope they can fix the issue. They have seen my calibration numbers and say that they are withing parameters. I do know that Uneekor uses the GCquad as their benchmark since it is similar technology. I would like to know what kind of smash factors the GC2 or GCquad are getting.

[jerry3]

Wormburner yeah something seems up for sure. When i had quad my driver smash was usually 1.44 on really good ones if you look at most people's videos hitting driver that's usually as good as it gets. Trackman and foresight measure club speed at different points in the swing and that's how the smash is much different. Hope they get it figured out soon

[JackedUpSwing]

1.53 smash factor has little nothing to do with club head speed.

It’s a measurement of quality of strike as well as how fast the face of your driver is.

The limit set by the USGA is 1.5.

So if you get over 1.5, likely either ballspeed is being read to high or club head speed too low.

[javaman]

JackedUpSwing, I think we're saying the same thing. I don't have the swing speed to generate the ball speed I'm getting. I have a swing speed of 91-96mph but the ball is leaving the club at 137+ mph. The club speed seems about right based on being measured on a Trackman, so I have to assume the ball isn't being measured accurately on the Uneekor.

What I'm wondering is if Uneekor's calculations have induced errors due to things like the height of the box off the floor. Mine is on the high end at 9'-11", which would change the view that the cameras see when compared to what they see when the box is only 9' off the floor. Maybe Uneekor needs to take camera height into account.

Does anyone with their Uneekor mounted at 9' see smash factors that they think are too low? Or if someone has it mounted at 10' see smash factors much larger than expected?

[CBWag]

I keep seeing the 1.5 USGA number lately. What device do they measure that on and how do they limit a club to 1.5? If it measures over 1.5 do they simply not make it legal?

[Wormburner]

Smash factor is ball speed divided by club speed so club speed is half the equation. Smash factor is a huge player when getting fit for clubs as it shows which club/shaft setup is most efficient. I have seen many times shots that are hit dead center and produce a 1.43 smash and we change shaft and now the center strikes are 1.49 due to the combo being more efficient. I am not sure where Uneekor reads ball speed or club speed in each swing. In my above photo I am hitting a 7 iron with 132 ball speed with 89 mph, 132/89=148.3 smash factor. That is unheard of and I want to say impossible, ball speed is not correct. PXG is a great iron but they do not produce that kind of smash, no iron does. Ball speed and club speed on the uneekor system are too far apart which is giving the high smash factors. javaman My Uneekor XO system is mounted on a 9 foot ceiling. So I would say cameras sit 4 inches below ceiling when mounted which they advertise is ok. My smash factors are way to high.

[JackedUpSwing]

But saying "I don't have the clubspeed to achieve 1.5 smash" doesn't make sense. ANY clubhead speed can get a 1.5smash depending on strike with a driver.

[jhp016s]

The system should take into account the height of your uneekor during calibration, As long as you are within the Height parameters

[Thundergolf]

My ball speed has been very close to my gc2 on almost every shot. I have seen up to 2mph difference at the most. Wormburner do u have all your clubs taped? If not, your club head speed won't be measured correctly. I know they had an update for club speed. Originally eye xo was reading club speed a touch low causing high smash factor.

[Wormburner]

Thundergolf Yes, faces are taped and I had the update installed yesterday by Uneekor. The update did help the cause for sure. The smash factors with my irons are closer to what they would be with a trackman. I did notice with my long irons my distances are a touch longer than I hit the ball with recent update and in my driver the carry and overall distances are extremely longer than I hit the ball. Short irons are actually reading really good. I carry my driver typically 270 to 280 on solid drives with a total of 290 to 300 on a real course. After update I am carrying driver 290 to 305 with totals in the 320s. Pretty big discrepancy there. The smash factors with irons and driver is all over the place so I do think the club and ball speed still needs a little help with consistency. Looks like EYEXO is moving in right direction though. Image below shows really long carries with low smash factor and a couple no reads on club speed.