EYE XO Accuracy

[Questor]

So I just read the post on the QED accuracy and am worried about my new EYE XO.

My experience so far.

Eye XO

I7 10700

Geforce 3070

Windows 10

Software was installed by the supplier Par2Pro




Room is 21 feet long and 15 feet 2 inches wide.


10 feet from hitting location to screen

Eye XO sensor mounted 3.5 feet in front of hitting location, approximately 10 feet to base of mount.

1 1000 lumen LED light mounted directly over the hitting location.

Projector mounted 16 feet from screen



The hitting mat is 10 feet X 5 feet centered 10 feet from the screen which is 14 feet wide.




We set up the system and followed the calibration instructions exactly. My wife and I (Both very avid golfers) hit over 500 balls and found the distances seem to read as quite short. I am quite certain of approximate distances especially with my 7 iron and pitching wedge. I have played about 130 rounds of golf this year so I have a pretty good feel for distances.




I normally hit my PW 130-140 yards. The sim (Driving range)shows me more around 100-110

I normally hit my 7i 160-175. The sim shows about 1 in 30 shots reaching 160 yards.

My wife is hitting two clubs extra to achieve her objective distances.





Thinking something must be wrong I used the program to re calibrate the sensor with no change found.





After this experience with the sim, we went to our course and played a round on closing day. On the actual course, despite what the sim had said, I was hitting my clubs the expected distances. The wind was calm and the temperature was about 50 degrees Fahrenheit.

I saw the idea of indoor golf syndrome, but offer this. This June I went to the local golf studio/instructor to try to get a feel for my carry verses total distances. I was hitting inside off of a mat. The distances I got were pretty much the same as my own experience of total distances with the carry distances being somewhere around 10 yards shorter than the totals so I'm not willing to buy into the indoor verses outdoor idea.





Surely there is something wrong. With the readings as they are, this will be a very expensive video game and not much use for real golf improvement or feedback.

I am going to try to set altitude as per the supplied program but am skeptical as I am at 99 feet so it's unlikely the system is set for a lower altitude.

Does anyone have any feedback about their EYE XO accuracy?

[COgolfengineer]

I find my eyexo to be very accurate and outside and inside distances seem quite close. I've also had lessons at GolfTec where they use GC2 and GCQuad and distances are very similar to my eyexo.

Indoor swing syndrome is real, so give it some time, but I have a couple questions for you:

1. What's your altitude? I live at 6500ft and you have to get the altitude file from Uneekor to change it, kinda dumb, I wish they just integrated into View.
2. Are you comparing yards to yards or meters to meters? Make sure View is set to your standard measurement.
3. Most outdoor golfers don't know their carry distance, but they know total distance (carry plus rollout). Rollout on a simulator is never gonna be accurate to outdoors because it depends on grass type, any elevation change, etc, but carry distances should be close.

[aussiebenny]

Only thing I can think of is.. What mat are you using?

Reason why I ask is because I have a thick tee turf mat that really grabs onto the clubs. I am a decent ball striker, so I hit the ball before the mat and don't lose club head speed at impact. So I lose no distance. But my dad is more shallow swinger and he loses about 20% on his irons compared to IRL when he hits on my mat.

[myrison]

It’s a good suggestion to check. Best way to rule this out is hit off a short tee and see if it changes.

[myrison]

I had exactly this problem with my QED and after a number of troubleshooting sessions I had to send it back for a hardware replacement. Problem solved.

this is exceedingly rare that it is hardware and not one of many other factors that could be the issue, but Uneekor gave me no hassle at all about it, so I’d just schedule a troubleshooting session, see if they can help, and if not I'm sure they’ll make it right based on how my experience went.

[Questor]

I find my eyexo to be very accurate and outside and inside distances seem quite close. I've also had lessons at GolfTec where they use GC2 and GCQuad and distances are very similar to my eyexo.

Indoor swing syndrome is real, so give it some time, but I have a couple questions for you:

1. What's your altitude? I live at 6500ft and you have to get the altitude file from Uneekor to change it, kinda dumb, I wish they just integrated into View.
2. Are you comparing yards to yards or meters to meters? Make sure View is set to your standard measurement.
3. Most outdoor golfers don't know their carry distance, but they know total distance (carry plus rollout). Rollout on a simulator is never gonna be accurate to outdoors because it depends on grass type, any elevation change, etc, but carry distances should be close.

I received the altitude tweak from Uneekor (99 feet) today and applied it. It got most of my distance into reality with a couple of weird exceptions. My PW and 9I seem out of whack. Hitting groups of 10 shots I found a pretty consistent 20 yard gap between 9I and 8I when it's normally 10 yards. The PW was also missing 10 yards. When I hit the other irons they seemed about right. My go to club for accurate distance would be my PW with a 130 total distance, but tonight it was 120. My 9I is normally 140 and 8I 150. Tonight 9 I was 130 and 8I 150. These were all groups of 10 shots. Seemed very strange. AW, 48W and 56W seemed about right.

[Questor]

Only thing I can think of is.. What mat are you using?

Reason why I ask is because I have a thick tee turf mat that really grabs onto the clubs. I am a decent ball striker, so I hit the ball before the mat and don't lose club head speed at impact. So I lose no distance. But my dad is more shallow swinger and he loses about 20% on his irons compared to IRL when he hits on my mat.

I have a 5' by 10' mat but I'm not sure who makes it. It came with the package.

It seems the altitude tweak helped mostly but it makes me wonder as I'm at 99 feet so what could it have been set for to lose 2 clubs?

I'm getting very few reads on club data. Zero on anything above 6I and more as the clubs get shorter. I think it was 7/10 on my 56W.

[myrison]

You should not have to artificially set altitude to do a 2-club adjustment in distances. If you do, something is wrong (though we don't know what's wrong yet). I've played on an EyeXO as well (I have the QED), and with altitude set to my actual altitude, the distances are right on. Fudging the altitude is not the permanent solution, so I'd keep troubleshooting.

[wbond]

There are many factors that could add up to that distance loss. Can you post some numbers, maybe something stands out. Where are you located, maybe someone could bring another device to compare readings between the two.

[ozzy]

I just setup my EyeXO 2 weeks ago. I've found the distances and ball location reads and spin reads to be quite accurate (when I don't chunk it). I have done a bunch of indoor lessons at Golftec on a GC2 and GCQuad so know my distances and shot shapes quite well from that.

Where I've had more trouble is on the club data and getting that consistent enough to have confidence in. I was having a lot of problems with it at first, with data that was just way off (my driver swing speed is generally 107-110 for instance, and it was giving me 101s and 120s on back-to-back swings). And it was saying the ball was way on the toe, or way on the bottom of the club, when the picture showed it right in the middle. Uneekor support gave me an updated calibration file and asked me to recalibrate and it fixed most of my issues. I still think I am seeing occasional issues on the club face angle readings. Maybe 1 in 5-10 swings the math/#s just don't work - it will say my path is 6 degrees in-out, which seems right, but my club face angle is 4 degrees closed but the ball still starts out 4-5 degrees right and I still hit a push draw back to the center line. That type of shot shape wouldn't be possible if my club face was truly closed 4 degrees. If my club face was open 2-3 degrees (but closed 3-4 degrees compared to the shot path) that will generate that type of shot. So net-net, I trust the ball readings quite a lot but am struggling to put much faith in some of the club face readings - particularly the club face angle ones. Luckily I know enough about how the ball will interact to know when it seems to be a misread and just disregard that data.

[Questor]

I just setup my EyeXO 2 weeks ago. I've found the distances and ball location reads and spin reads to be quite accurate (when I don't chunk it). I have done a bunch of indoor lessons at Golftec on a GC2 and GCQuad so know my distances and shot shapes quite well from that.

Where I've had more trouble is on the club data and getting that consistent enough to have confidence in. I was having a lot of problems with it at first, with data that was just way off (my driver swing speed is generally 107-110 for instance, and it was giving me 101s and 120s on back-to-back swings). And it was saying the ball was way on the toe, or way on the bottom of the club, when the picture showed it right in the middle. Uneekor support gave me an updated calibration file and asked me to recalibrate and it fixed most of my issues. I still think I am seeing occasional issues on the club face angle readings. Maybe 1 in 5-10 swings the math/#s just don't work - it will say my path is 6 degrees in-out, which seems right, but my club face angle is 4 degrees closed but the ball still starts out 4-5 degrees right and I still hit a push draw back to the center line. That type of shot shape wouldn't be possible if my club face was truly closed 4 degrees. If my club face was open 2-3 degrees (but closed 3-4 degrees compared to the shot path) that will generate that type of shot. So net-net, I trust the ball readings quite a lot but am struggling to put much faith in some of the club face readings - particularly the club face angle ones. Luckily I know enough about how the ball will interact to know when it seems to be a misread and just disregard that data.

Did you put the stickers on the clubs? I haven't yet. The support team answers seem very brief and offer little in the way of explanation of what's going on. I told them about my PW and 9I were quite out of line for accuracy while most of the other clubs seem to have come to normal with the altitude fix. My PW and 9I are showing almost the same as my AW. Normal for me is PW 130-140, 9I 140-145, AW 100-110. On the EYE XO they all show about 110. This over the course of 10 shots each. Makes no sense.

[myrison]

Stickers won’t affect ball data, only club face and path so while they are quite useful to get more accurate club data, I don’t think the lack of them is the cause of your current issues.

have you scheduled a session with support yet ? They’ll usually spend quite a bit of time troubleshooting once you reserve a spot to let them remote into your computer to review.

[ozzy]

Did you put the stickers on the clubs? I haven't yet. The support team answers seem very brief and offer little in the way of explanation of what's going on. I told them about my PW and 9I were quite out of line for accuracy while most of the other clubs seem to have come to normal with the altitude fix. My PW and 9I are showing almost the same as my AW. Normal for me is PW 130-140, 9I 140-145, AW 100-110. On the EYE XO they all show about 110. This over the course of 10 shots each. Makes no sense.

Yes - I have the stickers on. But as myrison said, the stickers are only for the club face data, they won't impact the ball data and carry distances or any of that

[Questor]

Stickers won’t affect ball data, only club face and path so while they are quite useful to get more accurate club data, I don’t think the lack of them is the cause of your current issues.

have you scheduled a session with support yet ? They’ll usually spend quite a bit of time troubleshooting once you reserve a spot to let them remote into your computer to review.

Well I've emailed a couple times back and forth. Is there another contact method? They haven't offered a support session.

[myrison]

Unless something has changed, you just have to ask for one. It'd be super odd if they said no.

[Questor]

Unless something has changed, you just have to ask for one. It'd be super odd if they said no.

Okay. Thanks.

[REY80439]

I have had similar results from my EYE XO. I normally hit a pitching wedge about 125 (at 7,500 feet altitude). To get the EYE XO to read that total distance, I need to increase the altitude setting to 18,000 feet above sea level. Who knew they played golf at Everest Base Camp 2?

[Tom Howarth]

That is funny!

[Questor]

I have had similar results from my EYE XO. I normally hit a pitching wedge about 125 (at 7,500 feet altitude). To get the EYE XO to read that total distance, I need to increase the altitude setting to 18,000 feet above sea level. Who knew they played golf at Everest Base Camp 2?

LOL. I'm finding it a bit quirky for distances for sure, but it's still fun.