Session Export on 3.0

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  • Keir
    Junior Member
    • Feb 2016
    • 14

    #1

    Session Export on 3.0

    I tried to export a session today from the app and successfully received the email, however it was only characters, no PDF attachment like it has sent in the past. SkyTrak_Seth am I doing something wrong?

    Small sample...

    %PDF-1.4
    %����
    3 0 obj
    <</Type/XObject/Subtype/Image/Width 490/Height 193/Length 7966/ColorSpace/DeviceGray/BitsPerComponent 8/Filter/FlateDecode>>stream
    x��]w`E�KB�$t� U�w��"M�T��"�tE!*(""�R�A�w�
    "*%P:B�CB !!�|�v������厽���w3o޼�_n��y#&rK���]�1a�{cN�ⓐ�;I��3G�nX2����?��hKMx��*�"g�9��=ĉ츃+���(g ��&8��z��_o9��K��o�5����n� 6������3�‑SL"aWT�F7Ʉ!�âc�����_7����
    ���d��I�����JF72��.S�Cց㓛[�nl�E�u���A��KS��<��=�m��e7΍�lt��
    ��z�3�2�����HJJ�DE�֗���� �QC�ql����‑�Z<�C�>\�Q�nG�X��t*��kc���������F��Փ�n S���QTp�
    �����a<m^Mߵ2ϣЋ np�p7��Q�6)�y=�J�
  • SkyTrak_Seth
    Manufacturer
    • Nov 2014
    • 1603

    #2
    Nah, looks good to me!

    Ha. I just tried on iOS and PC and both opened up fine. Can you tell me what device you're using and what kind of session to exported?

    Comment

    • Keir
      Junior Member
      • Feb 2016
      • 14

      #3
      Yeah, I'm on iOS 11.0.3 on my iphone 7 plus. I'm trying to export a practice session with 14 shots. I just tried to export other sessions and they work fine. The issue is contained to my last four sessions, which are dated 10/13/17 and newer.
      Last edited by Keir; 10-18-2017, 05:35 PM.

      Comment

      • philwestleygolf
        Junior Member
        • Oct 2016
        • 1

        #4
        I am also having troubles exporting any sessions. Im a pro and often use this in lessons to send to clients but the last few have just gone through as a blank page.

        Comment

        • teamacacia
          Member
          • Nov 2015
          • 74

          #5
          SkyTrak_Seth I tried to do an export of 2 sessions this morning, both of which were from 10/13. Neither of those sessions exported properly, just the garbled mess in the email as reported by the OP. I was able to export a session from 10/12 and earlier with no issues...it wrote the pdf file fine. All of the sessions were completed in the previous version of Skytrak. I will try a new session of v3.0 this afternoon.

          Comment

          • teamacacia
            Member
            • Nov 2015
            • 74

            #6
            SkyTrak_Seth I did an assessment challenge this past weekend on v3.0 and the export went through without issue.

            Comment

            • SkyTrak_Seth
              Manufacturer
              • Nov 2014
              • 1603

              #7
              Ok, thanks guys! We are looking into it.

              Comment

              • Keir
                Junior Member
                • Feb 2016
                • 14

                #8
                I tried to export some newer sessions and they work fine. The only ones I could not are from 10/13 and 10/17. A session on 10/19 worked fine. I didn't practice on 14th, 15th, 16th, or 18th, so I can't comment on those dates. Just FYI. Issue seems to be resolved now.

                Comment

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