Skytrak Data not appearing in Skygolf 360 since 3.0 update.

[Kmurray]

Hello all

Have a problem in that Skytrak sessions now not appearing in Skygolf 360. I use my Skytrak in Network Mode in my garden using wifi extender and IPAD PRO , internet connection is good. However a couple of days ago wanted to review some data via Skygolf 360 and last recorded session was dated October 9 but have had many sessions since that date that do not appear in 360.
So thinking about this I realised I may not have had Skygolf 360 running and logged in when hitting recent sessions so yesterday had a session with Skygolf 360 running and is still not appearing on 360.
IPAD app says data is synced but no data appearing in 360. Have iPad at desk in house connected to Home wi fi don't understand why data is not uploading to Skygolf 360.

Any help gratefully received. Think this may be a v3.0 bug?

[SkyTrak_Seth]

Haven't run into any issues thus far with data sync and v3.0. 360 doesn't need to be running in order to sync data - you just need to be logged into the SkyTrak app whenever you are hitting in order to save data. Once saved, it will sync automatically to your account in the cloud the next time the app has internet.

If you are using network mode though, it should sync shots as you go. Do you by chance maybe have 2 skygolf 360 accounts? One you are logging into via browser and using credentials for the other to log into the app?

[Kmurray]

Hi Seth
Thanks for your help, that was exactly what the problem was. I had two accounts , one I previously used with my various sky caddies over the years and a new account for my Skytrak that I got earlier this year when I was not aware that my existing account would do. I had inadvertently logged into the old account while hitting shots and could not see the data on my desktop pc as it was logged into my new Skytrak account.Problem is now resolved and I can see the missing data in my old Skycaddie account and know now how to avoid the issue.
Thanks for all your efforts on this forum, I appreciate your presence and the time you take to help users.

[SkyTrak_Seth]

Hahaha, no problem. I was grasping for straws - glad that was it