Can't login

[SkyTrak_Seth]

Here's something you can always try - in your browser go to SkyGolf 360 and see if you can log in with the same credentials there. If the server is down, then it will fail there too.

Another thing that happens way more than I'd ever think is that users (inadvertently) have 2 SkyGolf 360 accounts and mix the passwords.

[BogeyMonster]

Is it possible that your development team simply doesn't know how to fix this problem that has persisted for over 2 years?

[Cozman]

Huh ?
I use a windows 10 on a PC and have no issues connecting wifi or USB.

[BogeyMonster]

It sounds like you are talking about the app connecting to the SkyTrak unit, as opposed to the app allowing you log in to your account. No connection to the SkyTrak is necessary for the purposes of logging in to your account via the app.

[BogeyMonster]

Here's the real answer: The SkyTrak PC App is complete garbage and is not capable of reaching the internet on a Windows machine due to a software bug that the SkyGolf team keeps reintroducing every time they release a new version. Only the SkyTrak mobile app can reach the internet, the PC app is bugged and only works for a small number of people.