Still Can't Log In .......

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  • StanMI
    Super Member
    • Sep 2016
    • 773

    #1

    Still Can't Log In .......

    This gas been an ongoing issue for a few months now.

    I've had an online session with one of the tech's, could not get it to log in.
    I've reloaded the app, doesn't work.
    had a couple of tips from another thread, didn't work.
    Sent Seth a PM, no response yet (supposedly the tech forward my Info from the online session).

    Whenever I try to login it tells me my username and or password is incorrect. I emailed Skygolf and confirmed I am using correct info.
    If I try to set up a new account it tells me I'm off line.

    Anybody got any ideas ??
  • Kevin_C
    Advanced Member
    • Dec 2016
    • 289

    #2
    I’ve had issues connecting via Network Mode after a windows update. Wonder if that could be an issue. I removed the windows update and was able to connect. Just throwing that out there as a possibility. I figure this out because I could connect on my iPad in Network Mode but not my PC.

    Comment

    • StanMI
      Super Member
      • Sep 2016
      • 773

      #3
      Kevin, Thanks for the post ! I did read your post in the thread on that. No Windows updates here.

      Comment

      • skytrakali
        Senior Member
        • Oct 2017
        • 132

        #4
        I had this ONCE. Could not log in despite repeated attempts. Wrong password and username supposedly. I could not get in for about 24 hrs - then suddenly it worked again. My conclusion was that it coud be one of two things: (i) trouble with my own network (unlikely as other things worked OK) (ii) web site down for some reason. I never did bottom it out though.

        BTW I now use a PC rather than an iPad and I find that it connects much more reliably (and quickly).

        Comment

        • StanMI
          Super Member
          • Sep 2016
          • 773

          #5
          Skytrakali....thx for the post!

          This has been an ongoing issue with me for months now. Always have been on the same PC. I think my issue started with the release of 3.01 ..

          I really thought Skytrak monitored this site, guess not. I had an issue with TGC, posted here had help in about 20 minutes.

          Comment

          • StanMI
            Super Member
            • Sep 2016
            • 773

            #6
            After countless chat sessions, two online sessions with different techs and trying several fixes from posts here ................................ I AM FINALLY LOGGED IN!!!!!!!!
            Fix was (as it always seems to be) really simple.

            I connect Tethered to my phone for an internet connection. Skytrak will not log in on a tethered connection. Disconnected the Tether (my phone is faster then the house WiFi) connected to the router. Bang !!! Done !!

            Wish I could remember her name at Skygolf. Appreciate all the help I got here and there.

            Comment

            • Michael Baas Becking
              Member
              • Nov 2017
              • 44

              #7
              Happy playing now!

              Comment

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