Tweet
I was playing with a couple of friends last night using my SkyTrack with The Golf Club software when we experienced a few issues. I'm not sure if it was the SkyTrak unit or the TGC software.
Was playing a course and we reached the 14th hole when the SkyTrak unit simply stopped working. Green light on the bottom was on but the other two lights turned red and the laser disappeared. This is the third time that this happened. SkyTrak unit is connected via USB. The software on the laptop is working, but no response from the SkyTrak unit. The SkyTrak unit is fully charged and the communication cable (USB) hasn't been disconnected or touched. The only way I have found to resolve this is to close out of all the software, relaunch everything and start over. This includes entering the player names (because you can't save profiles) and re-starting the golf round from hole #1 (because you can't save the game, and when you do it doesn't save all 3 players). Anyone have a recommendation to try to resolve this? Would be really nice to actually finish a round of golf.
Second issue that happened last night was the weirdest thing that I have experienced so far. First - I was first player of 3 players that was teeing off a 450 yard par 4. I hit my driver and was a decent shot (normal shot trajectory, power, etc.). The shot recorded a grand total of 8 inches. Yes - 8 inches! Player #2 played his tee shot and it recorded it but it seamed that it wasn't close to being accurate. The shot went 200 yards out, but 200 yards to the left. Not what we expected to see from the shot. Player #3 played his tee shot and it seamed to record better, but the distance was around 200 yards for a driver. Not normal distance but it was at least in the faraway and longer than my 8 inch tee shot. I played my second shot (seamed normal), player #2 played his second shot (normal) and player #3 played his 2nd shot and that shot recored WAY long. Hit hit a 8 iron 197 yards. Way longer than his normal 145 yard shot. Fast forward to all three players being on the green. I went to putt my ball (ball was on the green and the software showed "PUTT" on the shot type). I can't remember the distance but I would guess it was 20-30 feet. I swung my putter and after a 1-2 second delay the ball flew up in the air and recorded a 22 yard shot that put my ball several yards OVER the green. It acted like the ball was in chip mode and not in putt mode. We played a couple more holes with similar issues on the next two holes. Errant tee shots, tee shots recording 8-10 inches with a driver. Putts flying off he green like chips, etc. We couldn't take it anymore and quit the game. We played for about an hour using the challenge mode and hit tons of shots with zero issues.
Any thoughts on either of these issues? The unit has been working good for the entire time that I have owned it until recently. Nothing has changed with my setup. Same computer, connection type, etc. I have tried everything that I know to try. Looked at the troubleshooting guide and nothing addresses issue #2. Issue #1 sounds like a connection issue but that shouldn't be an issue with the USB connection that I am using.
Help?
Was playing a course and we reached the 14th hole when the SkyTrak unit simply stopped working. Green light on the bottom was on but the other two lights turned red and the laser disappeared. This is the third time that this happened. SkyTrak unit is connected via USB. The software on the laptop is working, but no response from the SkyTrak unit. The SkyTrak unit is fully charged and the communication cable (USB) hasn't been disconnected or touched. The only way I have found to resolve this is to close out of all the software, relaunch everything and start over. This includes entering the player names (because you can't save profiles) and re-starting the golf round from hole #1 (because you can't save the game, and when you do it doesn't save all 3 players). Anyone have a recommendation to try to resolve this? Would be really nice to actually finish a round of golf.
Second issue that happened last night was the weirdest thing that I have experienced so far. First - I was first player of 3 players that was teeing off a 450 yard par 4. I hit my driver and was a decent shot (normal shot trajectory, power, etc.). The shot recorded a grand total of 8 inches. Yes - 8 inches! Player #2 played his tee shot and it recorded it but it seamed that it wasn't close to being accurate. The shot went 200 yards out, but 200 yards to the left. Not what we expected to see from the shot. Player #3 played his tee shot and it seamed to record better, but the distance was around 200 yards for a driver. Not normal distance but it was at least in the faraway and longer than my 8 inch tee shot. I played my second shot (seamed normal), player #2 played his second shot (normal) and player #3 played his 2nd shot and that shot recored WAY long. Hit hit a 8 iron 197 yards. Way longer than his normal 145 yard shot. Fast forward to all three players being on the green. I went to putt my ball (ball was on the green and the software showed "PUTT" on the shot type). I can't remember the distance but I would guess it was 20-30 feet. I swung my putter and after a 1-2 second delay the ball flew up in the air and recorded a 22 yard shot that put my ball several yards OVER the green. It acted like the ball was in chip mode and not in putt mode. We played a couple more holes with similar issues on the next two holes. Errant tee shots, tee shots recording 8-10 inches with a driver. Putts flying off he green like chips, etc. We couldn't take it anymore and quit the game. We played for about an hour using the challenge mode and hit tons of shots with zero issues.
Any thoughts on either of these issues? The unit has been working good for the entire time that I have owned it until recently. Nothing has changed with my setup. Same computer, connection type, etc. I have tried everything that I know to try. Looked at the troubleshooting guide and nothing addresses issue #2. Issue #1 sounds like a connection issue but that shouldn't be an issue with the USB connection that I am using.
Help?
Comment