Official v3.2 SkyTrak App Release

[SkyTrak_Seth]

Yeah, I'm working on that.

[Greasegun]

Unfortunate that paying customers have to do beta testing on a product all the while paying a subscription fee. What exactly is RRD? Since the last update my skytraks laser turns off and on intermittently and will not read shots when it is off. Yet another problem for an already faulty product.

[LWGoffa1]

Hi Seth,
Here are further testings I did today with the same Win10 laptop. Connection mode is Direct.

1. Uninstalled v3.2 and deleted the SkyTrak subfolder in \users directory
2. Installed v3.0.2 which is also on older Win7 laptop
3. Hit a variety of clubs from GW, 9i, 5i, Hybrid, to Driver. Total of 261 shots
- There were 4 noreads with irons. Most are because I hit fat that moved the mat or skulled shots that were really low.
- The driver experienced the most amount of noreads (6-7) which I attribute to ball positions and tee heights
4. The SkyTrak unit went into RRG state 2 times but recovered after 10-12 seconds unlike v3.1.1 or v3.2 which usually just stayed RRG
5. I didn't test with iPhone or Win7 laptop because I just wanted to prove to myself that there are real observable issues with v3.2 while keeping the constant (Win10 laptop) unchanged
6. My previous practice sessions with the Win7 laptop are pretty similar to the one on newer laptop running v3.0.2
7. Graphic performance with the newer laptop is crispier. Aside from this difference I didn't see any crazy RRG state changes or constant misreads/noreads compared to v3.1.1 or v3.2

At this point I must say that there is definitely something amiss with the 2 latest versions because there are enough users with similar feedbacks. Let me know if you need me to do further testings. I'd be more than happy to help.

LWG

[whitlecj]

My hitting surface is not completely level due to the the slope of my garage to a drain. It is not drastically sloped but there is a slope there. Should the skytrak unit be level to the hitting surface or truly level?

[Ykaar]

SkyTrak_Seth My 3 Skytrak are for commercial purpose in my venue so I am a little cold to try again/test the update. Could you tell us if the 64bits on W10 is now working (C++ included in the update or still have to install it appart?)

Thank you again for your work.

[LWGoffa1]

Hi Seth,
Finally found time to install 32-bit v3.2 on my Win10 laptop without issues related to OS errors, etc. Due to time constraints with my job and a baby on the way SkyTrak is my only option for golf. It goes without saying I really want it to work flawlessly like most of other members' SkyTraks. Below is a summary of my observation and feedback:

1. Win10 laptop
- Direct mode
- Battery was at 85% (full charge after 2 days still only show that much btw).
- Hit 19 shots with 9i without issues.
- 20th shot was a misread, then the unit went into RRG state for a full minute before I cycled off/on.
- Second session I was able to hit 3 shots and then device went into RRG state again. Waited for 2+ minutes but it wouldn't connect to laptop.
- Disconnected laptop and proceeded to use iPhone 7.

2. iPhone 7
- Direct mode.
- Battery was at 65%.
- Used same club to hit 170+ shots with just 2 misreads.
- Unit went into RRG state after about 1.5 hours since switching to iPhone 7. Total uptime ~2.5hrs.
- Cycled off/on and managed to hit another 15 shots before battery depleted to 5%.

Positives:
Graphic improvements over v3.0.2 and other features are A+. Keep up the good work and continual support
I particularly like the swing speed estimates and shot height. The former appears to be more inline with my real world swing speed. At some point I will try it with my SSR to see the variations. I'm cognizant of the SSR's limitations but I know it's consistent with my measured SS.

Negatives:
Instabilities with the noreads and RRG state continues to persist from v3.1.
This is a problematic issue because my Win7 laptop (v3.0.2) and iPhone (v3.1) do not exhibit similar issues at all from misread and RRG state average. Note that I purposely did not upgrade iPhone to version 3.2 so I can have a stable baseline of v3.1+ train to compare.

If it warrants I may uninstall v3.2 from Win10 laptop and install v3.0.2 that I still keep a copy of. I do not want to install v3.1/v3.2 on my 6yr old Win7 laptop because it lags significantly.

Thanks,
LWG

[Greasegun]

Maybe you got lucky or I got unlucky. Either way its the first and last skygolf product ill purchase.

[HappyGilmore102]

Greasegun

Skytrak may not be for you, sell it, and get a used GC2.

My SKytrak works perfectly, all the time, everytime.

Good luck!

[Greasegun]

Another update, another 6 hours trying to get skytrak working again. And to top it off the new addition isnt even available in practice mode. Like im going to spend another $200 per year on a device that only works sometimes after I already paid 2k for the thing to begin with. Skygolf business model = we have thier money so who cares. I have spent more time trying to get my skytrak connected to my pc than I have spent using it. If something is still in Beta testing they shouldnt sell it for 2k.

[mikestuewe]

trumb1mj, nothing that hasn't been reported before. skytrak just can't read high launch wedge shots. trying to pitch a 60 degree wedge leads to 50% misreads, thats with the ball in front of the laser dot.

[wjf67]

SkyTrak_Seth Great thread - very helpful. It is great that you continue to develop the product. I am just about to update my hitting area and move from using a monitor only to adding the impact screen. Is it possible to have a dual screen functiin, with the impact screen showing the shot and the monitor showing the data screen?

[nevets77]

This happens to me as well. Always on the perfect swing...

[JB3]

A few things:

1) Thank you all for the helpful feedback!!

2) I hear you on the tracers, I will have them thickened up a bit for the next release.

3) The reason 64-bit will not work on some of your computers is because it is missing Visual C++ Redistributable for Visual Studio 2012. I will include that in the installer and have them update the website. But for now, you can download it here: https://www.microsoft.com/en-us/down....aspx?id=30679

4) Assuming the bottom of the unit is level with the hitting surface, the ball should go directly on the laser dot for 90% of users. High ball speed players can move it to the right a tad, shorter/pitch shots can move to the left a tad. But you should never change back and forth in distance away from the unit.

I agree to for the ability to have your custom tracer thickness. I love the thin lines but i have a impact screen and projector, I am sure I would feel the other way is I was looking on my iPad or phone. Maybe they could just keep it simple and have a toggle from thick or thin.

[doublebogey]

Interesting it works left-handed but not right-handed... I will give that a test too.

[Ykaar]

I will let you know what they figure out for my unit. They made me a lot of test before sending it back to them. But I am confident that is not related to the update because I stayed in 3.1.

I show the same prob than you here but they asked me to test in lefty mode (which is working good ...)

Right mode KO

https://www.youtube.com/watch?time_continue=7&v=zJuoGjlnEY0

Left mode OK

https://www.youtube.com/watch?v=yyUmBv6PdH8