SkyTrak 3.2.1 not connecting

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • SlipperyPete
    Junior Member
    • Jan 2018
    • 22

    #1

    SkyTrak 3.2.1 not connecting

    To get rid of the nagging upgrade screen I made the mistake of thinking upgrading would be an upgrade but now it will not even attempt to connect. I’ve tried via network and usb but it just sits there saying not connected. If you click in the icon it just gives you directions on how to connect but does nothing. I am still able to connect to TGC just fine but I wanted to align the unit as it seems to be left bias again. Anyone have any suggestions? Yes I’ve tried restarting everything more than once.
  • SlipperyPete
    Junior Member
    • Jan 2018
    • 22

    #2
    I remembered I had the software loaded on my iPad as well 3.2.0 and am still able to connect with it as well. Just another fine update from SkyTrak I guess.

    Comment

    • MartinGoodliffe
      Member
      • Apr 2017
      • 40

      #3
      Having exactly the same issues, tgc and iPad app is fine but pc app does jack

      Comment

      • cmckelvmi
        Advanced Member
        • Dec 2017
        • 474

        #4
        Have you tried leaving the ST off while opening up the app, then turn on the ST once the app is running?

        Comment

        • SkyTrak_Seth
          Manufacturer
          • Nov 2014
          • 1603

          #5
          I think there may be a corruption in the cache - try this:

          Go to C:\Users\Current User\App Data\Local Low and then delete the SkyTrak folder in there. Then just open up the app again.

          If that doesn't do it, make sure you have the following installed:

          For Windows 32-bit: https://www.microsoft.com/en-us/down...s.aspx?id=5555

          For Windows 64-bit: https://www.microsoft.com/en-us/down....aspx?id=30679

          Comment

          • SlipperyPete
            Junior Member
            • Jan 2018
            • 22

            #6
            Thanks, I ended up uninstalling and installing the 32bit version to get it working again.

            Comment

            • SkyTrak_Seth
              Manufacturer
              • Nov 2014
              • 1603

              #7
              Good to hear. If 64-bit wasn't working, then no doubt you were missing C++ 2012 from your computer. You'll be just fine with 32-bit though.

              Comment

              Working...