All green and freezes, help apriciated

[Brutaly]

Got a customer on visit this morning and unafortunately my skytrak messed up.

In network and direct mode everything works as it should until the first shot,
When it is hit the laser turns off but all three lights are still green, no shot registered in the software(s). After a while the skytrak seem to reboot and try to connect again.

In usb the device behaves as expected but when we hit a shot the laser don’t even turn off.

I tried with my iPhone, pc and iPad and no difference in behavior.

I updated software on all devices.

I restarted all devices and also reset the skytrak at least 5 times.

[Supraracer]

Did you try resetting the unit?

https://clubsg.skygolf.com/content/faq/skytrak/troubleshooting/6-6275-SkyTrak_Wifi_Connection_Reset_Instructions.html

[Brutaly]

Did you try resetting the unit?

https://clubsg.skygolf.com/content/f...tructions.html

yepp, at least 5 times

[SkyTrak_Seth]

To me, this kind of sounds like the laser trigger curtain is failing. What happens if you turn the unit around and hit over top of it in LH mode? Can you get it trigger then?

[Brutaly]

SkyTrak_Seth thanks for responding. When i place the ST between my feet, put it on LH and hit, the laser turns off but i still have 3 green lights.

The laser never turn on again.

After a while the ST reboots and try to connect to my network.

So basically i have to shut down the software for it to connect and rinse and repeat.

[Brutaly]

SkyTrak_Seth found this topic:

https://golfsimulatorforum.com/forum/skytrak/122868-skytrak-stopped-working-after-membership-expired

My game plan expired and i got a pop up that it has expired. I renewed the game improvment plan but still get that message.

I try to log in to JNPG and get a message in the rapsodo dialogue that i dont have a valid license in my ST.

Seems that it is something wrong in my license files that messes up my ST.

[Brutaly]

SkyTrak_Seth problem solved. It semester that it was the licensefiels that messet up the entire unit. Really weird that when the GIP ends the enitire unit is bricked like this and the only way to get it going is that i have to renew the GIP and activate it.