SkyTrak app not loading SkyGolf 360 History?

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  • doublebogey
    Advanced Member
    • May 2015
    • 447
    #1

    SkyTrak app not loading SkyGolf 360 History?

    Is there something wrong with SkyGolf 360 server? Have not been able to load any history onto SkyTrak app for about a month now? Just get the screen attached and can't even exit unless force shutdown app...
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    • trhuke
      Senior Member
      • Oct 2018
      • 236
      #2
      Mine seems to be pretty much okay. It's always been a little balky. The SkyTrak app on my PC (for TGC) doesn't share info with my iPad when I practice from the PC's ST app but they both show up on SkyGolf. Tried logging out and logging back in?

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        • doublebogey
          #2.1
          doublebogey commented
          03-27-2019, 08:21 AM
          Editing a comment
          First thing I tried was logging out and logging back in. Didn't fix the problem... Other thing is to uninstall and reinstall - but maybe I just wait for the next release since it's supposedly just around the corner.
        • kiwigolf
          Junior Member
          • Feb 2018
          • 3
          #3
          I think there might be something wrong with the skytrak server as I can no longer login to skytrak web site and my skytrak app on tablet refuses to login after re-installling the app.
          Last edited by kiwigolf; 03-27-2019, 01:30 PM.

            Comment

            • trhuke
              Senior Member
              • Oct 2018
              • 236
              #4
              I wonder if your login info got jumbled up somehow? I'd contact SkyTrak, my SkyGolf/SkyTrak thing is working as well as ever. (Still marked as "beta" though) On a Mac BTW. That's about all I can think of, sorry you're having issues.

                Comment

                • cmckelvmi
                  Advanced Member
                  • Dec 2017
                  • 474
                  #5
                  There have been mentions on here that some folks inadvertently created a second or third username in SkyGolf and that causes the data to not be seen. Any chance you forgot your original log-in info and created a different one? I think Seth mention too that SkyGolf has limited the amount of data shown when you log on.

                    Comment

                    • doublebogey
                      #5.1
                      doublebogey commented
                      03-28-2019, 10:39 PM
                      Editing a comment
                      Haven't logged out and logged in for a long while when this started happening. Then logged back in using same info and still not able to access SkyGolf 360 from ST app (no problem logging into SkyGolf 360 from browser though...).
                    • Scoop
                      Member
                      • Dec 2018
                      • 59
                      #6
                      What are you using to run the SkyTrak app? (PC, iPad, etc) If it's an iPad/iPhone, I would check to make sure it is one of the recommended models.

                        Comment

                        • doublebogey
                          #6.1
                          doublebogey commented
                          03-28-2019, 10:38 PM
                          Editing a comment
                          iPad Pro so should not be an issue w the device. Thanks.
                        • SkyTrak_Jordan
                          Manufacturer
                          • Oct 2018
                          • 95
                          #7
                          Originally posted by doublebogey View Post
                          Is there something wrong with SkyGolf 360 server? Have not been able to load any history onto SkyTrak app for about a month now? Just get the screen attached and can't even exit unless force shutdown app...
                          Hi DoubleBoegy - Can you send your contact information. We will then pass it along to our support team and they can troubleshoot the issue.

                            Comment

                            • doublebogey
                              #7.1
                              doublebogey commented
                              03-28-2019, 10:37 PM
                              Editing a comment
                              Thank you Jordan. Just sent you a PM.
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