All,
Increasingly frustrated at Skytrak support which seems to have no answers to a fairly simple question: does this machine and latest Skytrak app upload data to SkyGolf360 that is collected in Direct Mode only? I know there have been threads on this, but those have not solved my problem. I wanted to see if anyone has thoughts if this can be done, or if SkyGolf simply is FOS when they claim it can be done.
So here is my setup:
I have one account with the following username (not real here):
User: JohnSmith@email.com
Password: admin
There is zero chance I have two accounts, as I have only ever created one. I cannot use Network mode given my internet is so bad where I hit balls and practice.
1) Skytrak running off of an iPad. As a test, I deleted the Skytrak app and reinstalled it (yes, I lost all my ball data, but didn't really care about that). My newly installed app is Version 3.3.2 (25).
2) Turned on Skytrak, opened up Skytrak app, and logged in using correct user name and password. Then connected in Direct Mode with no problem. Then hit about 50 shots. These shots are still accessible in the iPad app.
3) Turned off Skytrak, logged out and closed out of app.
4) I have never connected the Skytrak in Network mode since reinstalling the app.
5) With the Skytrak off, I opened up the app on the iPad inside the house next to a perfectly good and fast internet connection. Logged into app. At the main screen, I clicked on on the little icon in the upper right, and that takes me to a screen that gives me the option to select "History" or "Stats" or "About", or I can "Log Out". Above "Log Out" is the SkyGolf icon, and above that, it says "Data Synced" with a green checkmark. It has never shown anything other than "Data Synced" (I.e. Not "Syncing" or "Ready to Sync" or anything similar)
6) I left the app open and logged in all night.
7) Logged into my SkyGolf360 account on my computer today using the exact same username and password as I did on the Skytrak app. No data exists. Not uploaded.
8) I do have the Game Improvement Package, and it is paid and up to date.
Experts help please. Can you get your data from Direct Mode, or am I just out of luck? Or am I just dumb and missing a step?
If out of luck, can you possibly use an iPhone's hotspot to create a network over LTE, and then use the Skytrak/iPad in Network mode?
Thanks.
Increasingly frustrated at Skytrak support which seems to have no answers to a fairly simple question: does this machine and latest Skytrak app upload data to SkyGolf360 that is collected in Direct Mode only? I know there have been threads on this, but those have not solved my problem. I wanted to see if anyone has thoughts if this can be done, or if SkyGolf simply is FOS when they claim it can be done.
So here is my setup:
I have one account with the following username (not real here):
User: JohnSmith@email.com
Password: admin
There is zero chance I have two accounts, as I have only ever created one. I cannot use Network mode given my internet is so bad where I hit balls and practice.
1) Skytrak running off of an iPad. As a test, I deleted the Skytrak app and reinstalled it (yes, I lost all my ball data, but didn't really care about that). My newly installed app is Version 3.3.2 (25).
2) Turned on Skytrak, opened up Skytrak app, and logged in using correct user name and password. Then connected in Direct Mode with no problem. Then hit about 50 shots. These shots are still accessible in the iPad app.
3) Turned off Skytrak, logged out and closed out of app.
4) I have never connected the Skytrak in Network mode since reinstalling the app.
5) With the Skytrak off, I opened up the app on the iPad inside the house next to a perfectly good and fast internet connection. Logged into app. At the main screen, I clicked on on the little icon in the upper right, and that takes me to a screen that gives me the option to select "History" or "Stats" or "About", or I can "Log Out". Above "Log Out" is the SkyGolf icon, and above that, it says "Data Synced" with a green checkmark. It has never shown anything other than "Data Synced" (I.e. Not "Syncing" or "Ready to Sync" or anything similar)
6) I left the app open and logged in all night.
7) Logged into my SkyGolf360 account on my computer today using the exact same username and password as I did on the Skytrak app. No data exists. Not uploaded.
8) I do have the Game Improvement Package, and it is paid and up to date.
Experts help please. Can you get your data from Direct Mode, or am I just out of luck? Or am I just dumb and missing a step?
If out of luck, can you possibly use an iPhone's hotspot to create a network over LTE, and then use the Skytrak/iPad in Network mode?
Thanks.
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