At this point, everything is out of my hands. It's incredibly hard to come on here knowing that I can't provide the answers you are looking for on software and the inevitable backlash that is sure to follow with each post that doesn't give you those answers. But I do continue to post instead of hiding because there are other matters I still can help with. When I have news on software, believe me, you will be the first to know about it. Until then, please stop the personal attacks on me and our development teams. This is not a matter of competency.
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Unfortunately you will never please everyone and sometimes you just have to ignore certain people since no matter what you say they will refuse to listen or believe you anyway.
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It's fair for me to have high expectations for a company I've given thousands of dollars to.
I read what Seth was saying--there were significant delays due to GDPR requirements and security concerns. Those sort of things need addressing and are the cost of doing business. I totally understand that.
Now that those changes have gone well beyond a reasonable timeframe, the story has changed. There is an unknown factor that Seth cannot share with us. SkyTrak doesn't want to share this information and they don't feel they owe that to their customers--that's a business decision.
At this point it's fair to assume there is something much larger at play but pestering Seth is not the right way to go about getting information--sorry, Seth.
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One thing I'll never understand is why the security updates needed to stop all other bug fixes and features? A well staffed engineering team could easily be working through those things while others, for example, are finishing off adjustments for ball speed fixes (that were in robotics testing 7 months ago). Why was GDPR so tied to the graphics updates that were part of 3.4? The lack of updates just seems so deliberate it forces your customers to be suspicious.
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It honestly seems like it's just one guy over and over again, so I wouldn't sweat it so much. I'm just hoping the ball speed fix is in by winter when I can't play actual golf 🤞🤞
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Nice rant SkeetShooter! What the heck is GDPR? Privacy related? It's been twenty years of continuous new policy and programming: the turn of the century, SAP implementation (that was all hopeless non-working not understandable BS until management finally buckled and hired higher level SAP consultants at $600/hr), network security (actually requires 24/7 human monitoring to back up the security programs against attacks), network security again for the electric and gas utility systems (plus hardened anti-terror housing and remote backup), what's next?, was it Sarbanes-Oxley? Then...what? LOL
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GDPR is the Global Data Protection Regulation. As for some of the blockbuster judgements that have been levied so far:
The General Data Protection Regulation requires companies that have data on individuals grant them the right to data portability or erasure.
With a major GDPR fine of $123 million on Marriott following an even bigger $230 million fine on British Airways, businesses worldwide are now on notice to have adequate security safeguards in place to protect user data.
Serious deal if you get caught for infractions
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Thank you SkeetShooter! Wow...that's powerful stuff. Now I gotta wonder: Does the USA care? And, why does Facebook allow scamming ads, such as camper trailer for $139 with free shipping, or a pellet feed smoker, three levels, temp controls for $78. And if you check out one of these ads, your feed becomes infested with all the other scam ads.
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Where is the "abuse" a couple of you have mentioned? I've looked a couple of times but can't find it.
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I think it was my comment: "It doesn’t take a competent dev team a year to become gdpr compliant while working on nothing else. So either Seth is lying to us on what’s going on, they have no devs or they have completely incompetent leadership on the dev team."
I never called them incompetent I just said it was one of those 3 things. My guess is there is an X factor we don't know about.
I feel bad for phrasing it like this--my apologies Seth.
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trumb1mj Yeah, that was a bit harsh.... but you know that.
SkyTrak, however, is a commercial and for-profit organization and as such is subject to an appropriate level criticism. And, it's hard to argue against that it's been a while since there has been much hardware innovation in this part of the market, and the commercial orgs at the center of our universe have been relatively quiet lately.
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Agree, however, this forum is not an official Skytrak offering and Seth is under NO obligation to participate. Considering he is willing to be available as a resource, we should, at least, maintain a certain level of professionalism. Similarly, skytrak (and Seth) have likely benefitted from this forum. Perhaps will be the first to know of the next move? Just got an email that E6 connect has a labor day special. Maybe trugolf and skytrak will make a joint announcement soon.
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Seth rocks and skytrak rules. My golf game improved immensely with skytrak range and skypro.
my outdoor game has never been more consistent.
my only gripe is that this tech wasnt available when i was a kid !
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Agree Seth is great! No product is perfect but Seth has been very helpful and ALWAYS willing to help. Appreciate his dedication to the users and Skytrak.
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