I'm Back

[Paul Logue]

Is version 3.4 the fix to the higher ball speed problem? Everything else is perfect in my opinion. Love the Skills Assessment.

[SkyTrak_Seth]

I'm not exactly sure on release timing, but it is extremely close on both sides. We've been hitting on it here in the office for the last several weeks and things look really good.

[SkyTrak_Seth]

Thanks, @Jard

trumb1mj, I understand how this feels like a big let down. It's been extremely frustrating on my side as well because every time we turn a corner, there's a new obstacle waiting for us. For me, it's more the uncertainty than anything and that translated into speculation and rumors from our customers. But please know that while our development may have been hampered a bit, we've been able to put resources towards continued development in the interim to keep our plan for the year going. It's been a setback but it's certainly not been on hold, which is why I referred to v3.4 as the bottleneck.

[trumb1mj]

Same here. Unfortunately for us, we couldn't just put our entire development plan on hold for the better part of a year while we addressed our GDPR issues. That would have been a huge let down for our customers...

[Jard]

In a sense, yes. But I've learned that sometimes in business things don't work out the way you planned, and I wanted to provide some explanation behind the delays and lack of communication.

I'm also in the software business and we're also in a position where GDPR had huge effect on our industry.

I'm currently on a never-ending implementation project, so I completely understand that plans can change.

Good to hear that you addressed issues head-on and good luck with continued development! I would love new features but, in reality, my Skytrak works well for what it is already.

[Dan McWhirter]

e6 Connect? That's really all I care about. Otherwise it's 100% all customers switched to TGC 19.

[Dan McWhirter]

Congratulations on the promotion...I think you certainly deserving! I was afraid you'd been scooped up by one of the other companies. My confidence in SkyTrak restored! But...we have all these questions!

[SkyTrak_Seth]

In a sense, yes. But I've learned that sometimes in business things don't work out the way you planned, and I wanted to provide some explanation behind the delays and lack of communication.

[trumb1mj]

Wait... so this is just a super long way of saying that you don't know when the next software version is coming out? I appreciate you breaking the silence but this is exactly what we've been told for months. "The next version is dropping in Q1." "Bug fixes will be available in the coming weeks."

[Nasdaqsam]

Welcome back Seth and a big Congrats on the promotion. I think I speak for everyone in saying you were missed.

[StyleOnEm]

Thanks for the update! It’s awesome that you guys are active on this forum and willing to help us out

[What4]

Phew! Good news. I just received my ST in the mail today. Hope it all works out.

[blitz12]

Awesome to see you back! Congrats on the promotion. The rumor mill around here was getting interesting!

[TrueGolferNorth]

Wow! Welcome back! We dearly missed you. You should make forum attendance part of job description of your group

[UlrikStreetPoulsen]

Great to have you back Seth! Congrats on the promotion. I can only imagine that it's well deserved.

Very much looking forward to what you've got in store for us SkyTrak users going forward.