When I attempt to connect, I get a provision error. It can connect to my skytrak and recognizes TGC2019 license, but it is not recognizing my skytrak account. I chatted with skytrak and they said TGC2019 is not on my skytrak account (this was a license transfer, and I will have to wait until Monday to get this addressed per the chat agent). Obviously I'd love to fix this on the weekend. Any solutions, or does this have to go through support tech? Will a reinstall of TGC2019 do anything?
-
-
how did you transfer a skytrak license? -
I also have this error. Skytrak are very unhelpful. They took over my computer but could not solve the problem. I was told someone would e mail me but after three days no e mail. Using the chat I just get told to phone the next day. I live in Australia so that is not easy. It would seem Skytrak is not interested in after sales service. Has anyone tried uninstalling and reinstalling the skytrak and TGC software? I imagine it is hard to remove all the registry entries.Comment
Comment