SkyTrak for Windows won't log in

[Stigandr]

Trying this again here...

Windows desktop SkyTrak program used to work but now won't start correctly.

Stuck on "Logging in..."

Been like this for weeks.

e6 Connect works fine.

* Uninstalled and reinstalled the program *

No effect.

Explained above in detail on SkyGolf chat and was immediately told "Please Uninstall and reinstall..."

Seeking something useful I tried here and found the log file location but none of the seemingly problem-related gibberish contained therein returns any search results.

Just to be doubly redundant I tried uninstalling and reinstalling again just now anyway (SkytrakSetup_x64_3.4.2.exe)

Uninstall/reinstall ran fine.

Unsurprisingly still stuck on "Logging in..."

But Why?



I (re)downloaded the program just before reinstalling *and* rechecked internet connectivity after failing to start again so that's not it.

On top of all that the iOS app starts fine. The distances seem suspect but it's an older iPad mini so perhaps not appropriate.



TLDR: SkyTrak for Windows *Worked*, Stopped working, Others still work. !* UNINSTALLED AND REINSTALLED TWICE *! STILL DOESN'T WORK



Anyone have any idea?

Thanks


Log below -


<3>[0] RAPSODO SDK(64bit) Version 2.000000
<3>[31] IPP Init Success
<3>[31] ippIP AVX2 (l9) 2017.0.2 (r54644)
<3>[31] SSE2 Y
<3>[31] SSE3 Y
<3>[31] SSSE3 Y
<3>[31] SSE41 Y
<3>[31] SSE42 Y
<3>[31] AVX Y OS Enabled Y
<3>[31] AES Y CLMUL Y
<2>[1062] CAdapDisc(USB -999):Thread - In
<3>[1062] CAdapDisc(0): --->Adapter details<---
<3>[1062] CAdapDisc(0): Intel(R) Dual Band Wireless-AC 8265 #2
<3>[1062] CAdapDisc(0): 10.0.0.5
<3>[1062] CAdapDisc(0): 10.0.0.1
<3>[1062] CAdapDisc(0): 10.0.0.255
<3>[1062] CAdapDisc(0): --->Adapter details<---
<2>[1078] CAdapDisc(USB -999):Thread - Out
<1>[4062] CAdapDisc(0):Level1 COMM_ADAPTER_SCAN_WAIT End
<3>[4078] MGRT:USR:OUT:UEVT: RIPE_EVT_COMM_DISCOVER_UPDATE
<2>[5000] CAdapDisc(0):Level2 (Socket Closed?)
<2>[5000] CAdapDisc(0):Level2 COMM_ADAPTER_SCAN_CHK_ALIVE End
<2>[5000] CAdapDisc(0):Thread - Out

The portion with the four-digit numbers in brackets repeats over and over

[Stigandr]

Changed the WiFi configuration from Network to Direct using the iOS app. Desktop can now connect.

FYI for anyone else not getting anywhere with SkyGolf.

[Stigandr]

But it's only good for one shot on the practice range before the program locks up...

Tried it four times, same thing every time.

At least e6 Connect works

[Scoop]

Try deleting the SkyTrak folder in C:\Users\[current user]\App Data\Local Low on the PC and then restart the app.

[Stigandr]

Try deleting the SkyTrak folder in C:\Users\[current user]\App Data\Local Low on the PC and then restart the app.

That's got it - thanks