Issues getting connected

[wise990]

Is anyone else having issues tonight? Logging in on the PC is very slow and then it just gets stuck on "Checking License Files" All three lights are green on the skytrak. Older version and the new version seem to do the same thing.

update: started working around 8:35 after trying for 30 minutes.

[AndoCalrissian]

I am experiencing the same. Can’t connect box to Protee or Skytrak app. Any advice from the forum?

[SReardon87]

I'm having issues as well. Mine keeps spinning saying "checking license files". Like come on Skytrak before you release a new version you need to test these things. This is some BS. We are all paying good money for this and to have it not work is unacceptable.

[Joegolfguy]

It appears to be a SkyTrak server issue. My unit is stuck in (Please Wait) checking license files mode. I have tried restarting the PC, turning the skytrak off and back on and re-logging in with no luck. Never had this issue before.

[raido31]

I can’t connect to protee to start up TGC 2019...

[AndoCalrissian]

I’m back up

[gmbtempe]

No connection for me. I am a network mode user and figured maybe it lost the network info so tried USB, cannot even connect with a USB cord. Tried this on laptop and main rig that runs the simulator and nothing.

Factory reset....no go.

Started in direct mode and connected to Skytrak and it just sat there and never recognized connection (where the bubble files with a yellow color) and lets you know the mode you are in.

Guess going to uninstall the software and re-install and see if that helps.

[gmbtempe]

No connection for me. I am a network mode user and figured maybe it lost the network info so tried USB, cannot even connect with a USB cord. Tried this on laptop and main rig that runs the simulator and nothing.

Factory reset....no go.

Started in direct mode and connected to Skytrak and it just sat there and never recognized connection (where the bubble files with a yellow color) and lets you know the mode you are in.

Guess going to uninstall the software and re-install and see if that helps.

Reinstall did it, think it was the screen for the visual basic c++, think I uninstalled that software and it caused the issue.

[3on3putt]

Took me 4 attempts to boot up tgc last night. It wouldn't get past the connecting box page. Just kept closing it out and trying again and it eventually worked.

[pDubs]

No connection for me. I am a network mode user and figured maybe it lost the network info so tried USB, cannot even connect with a USB cord. Tried this on laptop and main rig that runs the simulator and nothing.

Factory reset....no go.

Started in direct mode and connected to Skytrak and it just sat there and never recognized connection (where the bubble files with a yellow color) and lets you know the mode you are in.

Guess going to uninstall the software and re-install and see if that helps.

I am having the exact same issues. I will uninstall and reinstall like you did and see if it works.