Fitness Golf sync and licence issues

[FPSgolf]

Fitness golf won’t sync or write the licence to my SkyTrak. I have followed all the instructions. Tried USB, Direct, Network. Deleting the software and following the instructions again. Can someone please help me. I have reached out to fitness golf. They just saying the same things. Although they at Fitness golf have been very responsive and helpful. Still it is not working. SkyTrak customer support left me on a waiting time for 7 hours while I gave them access to my unit. I fondly gave up because they were responding. Always an issue with the SkyTrak and the their support. Getting sick of it. Can y’all please help me. I am beyond frustrated

Mike

p.s- I am in Toronto , Canada on full Covid lockdown. Need my stuff to work

[jaus]

Is your Skytrak working normally with the Skytrak software? It has been a couple of years since I purchased FG, but I don't remember having to do anything special to get it to work once I had the Skytrak working through the native software in network mode.