Skytrak stuck on checking license files

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  • blitz12
    Senior Member
    • May 2017
    • 197

    #1

    Skytrak stuck on checking license files

    My Skytrak is not connecting and is just stuck on checking license files. Just wanted to make sure I'm not the only one that's having this issue. Thanks.
  • gbode123
    Junior Member
    • May 2020
    • 7

    #2
    Same issue for me. I thought my license was expired, but I have another 6 weeks.

    Comment

    • Chrismd77
      Junior Member
      • Apr 2020
      • 5

      #3
      Same here. The SkyTrak technical help via text said to try again after an hour?

      Comment

      • Caroo220
        Junior Member
        • Mar 2021
        • 19

        #4
        Same, ugh.

        This is the first time I’ve seen this issue in the year or so that I’ve had ST but it seems like this is a recurring problem? anybody have an idea of how long this issue typically lasts?

        Comment

        • Dark Mark
          Junior Member
          • Jan 2020
          • 10

          #5
          Same here. Frustrating.

          Anybody having success?

          Comment

          • Junito211011
            Junior Member
            • Jan 2019
            • 5

            #6
            Same issue here!

            Comment

            • interpathway
              Senior Member
              • Dec 2020
              • 133

              #7
              TGC2019 refused to connect with Skytrak starting around 7PM EST for me
              TGC2019 Courses:

              A No Go Club Par 3 v4
              Blue Mash GC v3
              Columbia CC MD v3
              Hampshire Greens GC v3
              Hayfields CC v1
              Maryland National v2
              Needwood GC v2
              Newport National GC v3
              Norbeck CC MD v2
              Northwest GC v3
              PB Dye GC v4
              Raspberry Falls v1
              Rose Hill Golf Club v1
              Sligo Creek GC v2
              The Bad Little Nine v2
              Turf Valley Hialeah v2
              U of Maryland UMD v4
              Whiskey Creek MD v2

              Comment

              • johnyankee
                Junior Member
                • Sep 2019
                • 6

                #8
                Getting the same issue today as well.

                Comment

                • NovaGolfer
                  Member
                  • Sep 2018
                  • 34

                  #9
                  I am also at 8:00 PM EST. Has this been going on all day? Skytrak is so hard to deal with when it comes to support - closed now. No one to talk to. This company is right up there with Comcast when it comes to taking care of their customers... No way to use this thing for just practice?

                  Comment

                  • 3on3putt
                    Champion Member
                    • Mar 2019
                    • 1315

                    #10
                    I haven't been on this site in quite a while but came on here to see if an issue had been reported with anyone else. I can't get TGC2019 or skytrak to work. 8:30pm eastern time. Was able to get TGC2019 to load once but it wasn't connected to the internet so I shut it down to reconnect to my wifi and wasn't able to get it back despite multiple attempts.

                    Very frustrating. Spent all day looking forward to playing bay hill tonight! At least there's that solace knowing that it's a widespread issue and not something to do with my hardware or software (theoretically anyway)

                    Comment

                    • JB3
                      Senior Member
                      • May 2018
                      • 109

                      #11
                      Crickets …. I have a friend that just drove 1.3 hours to look at a blank screen.

                      Comment


                      • Chrismd77
                        Chrismd77 commented
                        Editing a comment
                        Same here. Wednesday night sim league is a bust so far.
                    • JB3
                      Senior Member
                      • May 2018
                      • 109

                      #12
                      well I got the license file to accept but i turned Sktrak software off and immediately tried TGC and just sitting there. Should have tried to play skytrak just to see i suppose but its further then i had been getting.

                      Checked file for about 15 min before it ok'ed

                      Comment

                      • JB3
                        Senior Member
                        • May 2018
                        • 109

                        #13
                        Update 9:01 EST , I am connected and playing. I really hop everyone has the same luck.

                        Comment

                        • Chrismd77
                          Junior Member
                          • Apr 2020
                          • 5

                          #14
                          We are up as well but TGC will not connect online. We are playing locally

                          Comment

                          • tostorli
                            Junior Member
                            • Nov 2018
                            • 2

                            #15
                            Same here at 9.30 PM Mountain time in US.

                            Comment

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