Announcement

Collapse
No announcement yet.

Renewal is not renewed.

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Renewal is not renewed.

    I just renewed my membership but when I go to the App, product says I have an Invalid Membership. I didn't have this problem for my last renewal.

    When I went to Activate, it said I already have a Active Plan after the purchase and it just went into the product web site after entering the S/N.

    When I go into Direct Mode...all greens, red laser. Going into Network Mode....all greens, red laser. USB, same.

    Does this process take some time to be recognized as an Active Membership even though that's what my account is showing?

    I wonder if the other monitors are as much of a pain to use. Always seems to be something with the ST.
    Last edited by Ducati07; 06-05-2022, 05:17 PM.

  • #2
    I got in. Had to go through the Chat for them to activate it. Glad that was available!

    Comment

    Working...
    X