Phantom Reads with Skytrak and Fiberbuilt Grass Series

[Sage Kokjohn]

I have skytrak launch monitor and a fiberbuilt 4 x 7 grass series hitting mat (https://fiberbuiltgolf.com/products/...-mat-4-x-7-gs2). This has the performance turf for the stance area and the grass series hitting strip that is the long fibers. I get a lot of phantom or ghost shots where I place the ball and I am standing there and it registers a shot without the ball moving. This happens both in the Skytrak Driving range and TGC. I pulled the grass series hitting strip out and replaced it with a piece of the performance series mat (it comes with a 2 foot section after the grass series mat) that i cut down to 12 x 48 so it would fit in the grass series insert location to see if the mat was the source of the phantom shots. When i do this, i get no phantom shots. I can even trigger the skytrak with my club and the red laser goes out but it realizes that it doesn't see the ball moving and doesn't register a shot. That is, it is behaving the way it should.

Has anyone else seen this and found a workaround to be able to use the grass series insert?

The performance series mat works fine, but I have shoulder problems and causes pain due to how grabby it is if I hit it fat at all (I think it is similar to a CCE).

[kirkemg]

I have the same mat and have experienced similar issues. I could never tell if the fake grass on the FB strip was the problem but I've been getting a TON of no reads recently and it's really frustrating. Do you know if the ST sits perfectly level with the hitting strip?

[FLGolf]

I have the same setup and having phantom shots happen a ton in the past week or two. I haven’t tried a different hitting surface yet. Never had issues before with it. Have you contacted SkyTrak yet? I plan on it next week.

[scelebre]

I have this setup and never had issues with phantom shots. Never had one in two years with this exact setup

[SkyTrak_Jordan]

I have skytrak launch monitor and a fiberbuilt 4 x 7 grass series hitting mat (https://fiberbuiltgolf.com/products/...-mat-4-x-7-gs2). This has the performance turf for the stance area and the grass series hitting strip that is the long fibers. I get a lot of phantom or ghost shots where I place the ball and I am standing there and it registers a shot without the ball moving. This happens both in the Skytrak Driving range and TGC. I pulled the grass series hitting strip out and replaced it with a piece of the performance series mat (it comes with a 2 foot section after the grass series mat) that i cut down to 12 x 48 so it would fit in the grass series insert location to see if the mat was the source of the phantom shots. When i do this, i get no phantom shots. I can even trigger the skytrak with my club and the red laser goes out but it realizes that it doesn't see the ball moving and doesn't register a shot. That is, it is behaving the way it should.

Has anyone else seen this and found a workaround to be able to use the grass series insert?

The performance series mat works fine, but I have shoulder problems and causes pain due to how grabby it is if I hit it fat at all (I think it is similar to a CCE).

Are you using the latest software version and are you up to date on the latest firmware?

[tsbrewers]

Just throwing my hat in the ring since I am having the same problems, phantom reads with the skytrak and the fiberbuilt mat. Wondering if anyone figured out a fix?