Just got my skytrak in and downloaded skytrak software. I registered my device and went to try to purchase a membership plan and no matter what card info I entered I tried like 4 cards. It just kept saying error your purchase can not be completed. Anyone experience this or have any issues like this?
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Hello Thomas - Send your email address via a dm and I will connect you to a member of our team!
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I have not been able to connect e6 and skytrak since 1/10/2023. I am at my wits end with holds and leaving message. Please reply if having this issue.
thinking dumping skytrak altogether and going with different launch monitors skytrak has gone to crap
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I had the same error when I tried to process payment. After talking to chat support I found out that they are launching a support/service site on Sunday for Canadian customers.Last edited by thorin33; 02-04-2023, 06:59 PM.Comment
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Just tried again today and still an unable to process my payment. So much for the support stating that this would be working by Monday. SkyTrak_Jordan can you shed any light on this?Comment
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Same error for me when trying to renew - 'Your order could not be completed'. My bank app pops up a notification that payment successful, but it seems not to fully process and the transaction neve appears.
Have submitted 2 tickets and no response yet.
SkyTrak_Jordan - any recommendations?
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I’ve always just called directly, never had any luck with the site.Comment
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