Skytrak website

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  • Outlaw
    Member
    • Mar 2022
    • 61

    #1

    Skytrak website

    Has anyone renewed their plan recently? The skytrak website seems to be unusable when trying to checkout.
  • SkyTrak_Jordan
    Manufacturer
    • Oct 2018
    • 95

    #2
    Hey Outlaw - Where are you located?

    Comment

    • Outlaw
      Member
      • Mar 2022
      • 61

      #3
      SkyTrak_Jordan I appreciate the response, thank you. I did eventually get through the checkout on the website. I ended up leaving and coming back to it, but it must have taken over half an hour to get to the checkout screen.

      However, since renewing I now get “unit connection error” every time I use the skytrak. It happens after about 15-20 min. This has never happened until the day I renewed the plan. Do you have any fixes for this? I’m using an ipad.

      Comment

      • mordaz
        Junior Member
        • Apr 2019
        • 1

        #4
        Hello,
        I live in Portugal and I've been trying to renew my Game Improvement subscription since April. I've called support in UK about 4 times and no one solves the problem. I can't even access the site with my credentials. As a resource, I was told to create a new account, but even that didn't work because you can't checkout on the site. Anyway, I confess that I'm tired of so many attempts and the lack of correct answers from support. This post on this forum is my last chance to get some help and avoid a loss in the acquisition of equipment that no longer does what it was supposed to do...​

        Comment

        • Igor-247-golf
          Senior Member
          • Jan 2015
          • 195

          #5
          Originally posted by mordaz View Post
          Hello,
          I live in Portugal and I've been trying to renew my Game Improvement subscription since April. I've called support in UK about 4 times and no one solves the problem. I can't even access the site with my credentials. As a resource, I was told to create a new account, but even that didn't work because you can't checkout on the site. Anyway, I confess that I'm tired of so many attempts and the lack of correct answers from support. This post on this forum is my last chance to get some help and avoid a loss in the acquisition of equipment that no longer does what it was supposed to do...​
          Please DM your email address and we will get you sorted out!
          [url]http://www.24-7.golf[/url]
          AUS: +61390057975
          USA : +14698449353
          Flightscope and SkyTrak Distributor

          Comment

          • tobeeas
            Junior Member
            • Oct 2021
            • 6

            #6
            Hi mordaz did you get the issue solved? I tried to renew today but the redirect failed

            Comment


            • SkyTrak_Jordan
              SkyTrak_Jordan commented
              Editing a comment
              Hey Tobeeas - I just sent you a dm!
          • Scot Free
            Junior Member
            • May 2021
            • 23

            #7
            This happens to me every time in the UK. The site is slow and cumbersome. In fairness, when I speak to them they fix it pronto.

            Comment

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