Newly purchased skytrack not working, skytrack are saying all new units affected?

[Tpgolfer]

Hi there. Recently bought an original skytrack. Whilst the unit switches on just fine and connects to the app, it won't let me use even the range as the app tells me the subscription has run out (or some similar message), when it's not, and I'm still within the 30 day period

The distributor here in UK tells me that they can't connect any new skytracks right now, theyve tried numerous units to various skytrack accounts, and it's an app issue skytrack are aware of. Basically anyone who has just purchased a skytrack cant use it, which seems rather unlikely.

Anyone else had this issue as my device has been no more use than a paperweight for last 3 weeks

[ianhopwood]

Hi just received my OG skytrak (from Uk Skygolf, the official distributer). Couldnt register it on UK site - guess same reason as you, but registered it on the USA site instead. Im in, and can use the range and I presume the other game improvement features (havent tried them yet).

Teething issues are cannot connect via direct or network modes but having more luck with usb cable. Its all been a bit of a faff to be honest, nowhere near as easy as my R10.

Going to stick with it until I get stable connection to PC and then go for GSPro.