SkyTrak+ Faulty Battery Issue: Extravagant Repair Costs for a Known Defect?

[HappyGilmore102]

Hi

If its just the battery, and you have already opened the unit, why don't you just order a new battery online off ebay (probably 30 or 40 dollars at most) and change it yourself.

Looks like an easy fix, unplug the old and plug in the new battery, specifications should be printed on the battery.

Am I missing something?

And if you get it done, you will be the first person to replace a skytrak plus battery.

Hope you get sorted

All the Best

[Msotomayor]

I apologize, i needed to resize the photo of my $2k+ paperweight.. Skytrak+, Skytrak plus, DON'T do it!!

[Msotomayor]

Hello, I apologize for the delayed response. It is absolutely a known problem; i just did my own google AI search of "Skytrak battery issues forum discussions and reviews" and numerous posts pulled up (I will add screenshots for reference). Moreover, when I spoke to the Skytrak technician, he stated he was very familiar with the symptoms and issues causing them "as it is a very common issue." I purchased the Uneekor Eye Mini and it is head and shoulders better than the $2k+ paperweight I'm stuck with now (will include a pic of that as well). Cheers and better luck with your device.

[nbar]

According to the Discord channel rela which I use to connect doesn't work yet. There was a firmware update the programmer is working on it. BTW if you don't use rela you should, it's the best you don't even have to bring up the Skytrak app it connects directly .

[DougieMn]

I am currently unable to connect with gspro anymore. Has something changed recently that is causing this? I know SkyTrak is not supported but very frustrating.

I did force it to do the beta download but have gotten it to work in the past.

thanks in advance!!!!!!!

Dougie

[jpotas]

Finally got the screen shot to add. Since my original reply I still have not found examples of widespread defects. Please post examples.

[jpotas]

Strange, I have not read many complaints about this. I did a quick AI search and it looks like there are not a lot of issues that AI can find. I could not get a screen shot to attach for some reason. Can you post some links where other sites are discussing this. As Skytrak user myself this would be good info to have.

[Msotomayor]

I am writing this post to share a highly frustrating experience with my SkyTrak+ and to see if others have faced the same pattern of battery failure and corporate response. I purchased my SkyTrak+ directly from the official SkyTrak store in December 2024. By May 2026, less than a year and a half into ownership, the unit began failing. Despite being continuously plugged into a high-output power block and cord while playing, the battery completely fails to hold a charge.
As soon as the battery level drops below 80%—which happens rapidly after just 60 to 80 shots—the unit completely powers down and stops reading shots entirely. It has rendered a premium piece of launch monitor technology completely unusable.
After contacting SkyTrak support, a technician advised me to send the unit in for a battery replacement. However, I was quoted an astronomical $300 to $570 repair fee, which is on top of a $150 diagnostic fee.
Paying up to $720 total to fix a basic battery failure on a unit that is barely 18 months old is egregious. What makes this worse is that a quick search across simulator forums and user reviews reveals that this exact battery drain and shutdown issue is a known, widespread defect with the SkyTrak+ hardware.
Charging customers premium repair rates to fix a known, systemic component failure feels incredibly unfair and deceptive. Has anyone else successfully had SkyTrak escalate and cover this issue under an out-of-warranty courtesy repair, or am I stuck with a very expensive paperweight unless I pay half the cost of a new unit?