Direct Mode Session Shot Data Not Syncing

[doublebogey]

All my shot data using Network Mode on multiple devices (iPhone 6 and iPad Mini 2) syncs properly to my SkyGolf 360 account and to the other device. However shot data from a session I did on the range using Direct Mode on my iPhone 6 is just on my iPhone 6 and no matter what I try does not sync to my SkyGolf 360 account and therefore also to my iPad Mini 2.

Some swear they can do a session using Direct Mode, come home connect to internet and that Direct Mode session data gets synced automatically to SkyGolf 360 (which I had thought was the case) but there are others have said they do not believe shot data from Direct Mode sessions can be synced. Like to hear thoughts.

And of course the SkyGolf live chat was useless - so Seth / SkyTrak_Seth, can you please chime in and let us know how to properly sync shot data from Direct Mode sessions? Thanks.

[wbond]

I have never had shots from direct sessions sync with skygolf 360. I think i've tried at least a handful of times.

[doublebogey]

So it's a bug in version 1.9.1 then. I believe I read somewhere before you're supposed to be able to sync shot data from both direct and network mode sessions. Typical SkyTrak/SkyGolf, we pay $99 GIP and now they call it annual fee and now that the year is almost up and extra features that are supposed to be part of the package like syncing still does not fully work...

[luv2golf]

So it's a bug in version 1.9.1 then. I believe I read somewhere before you're supposed to be able to sync shot data from both direct and network mode sessions. Typical SkyTrak/SkyGolf, we pay $99 GIP and now they call it annual fee and now that the year is almost up and extra features that are supposed to be part of the package like syncing still does not fully work...

I may be wrong here, but I don't believe it was ever the intent to use direct mode to upload shot data to skygolf 360. Direct mode is just link between content display device and skytrak. Network mode (hence the name) will upload shot data to SG360. Again, I could be wrong, but this was always my impression.

[wbond]

I think they stated sometime ago that shots from direct sessions would be able to sync when you reconnect via network mode.

[SkyTrak_Seth]

Here's the deal guys - it doesn't matter what mode you are in. As long as you are logged in while you are hitting the session, then those shots will be synced to SkyGolf360. Network mode syncs them as you go, direct mode will save them locally and then sync the next time you connect to the internet with the app open (doesn't have to be in network mode).

You will only be able to access that synced data/history with the game improvement package.

There are quite a few people who have been syncing with no problem all this time, which is why I posted requesting anyone with issues to let me know. Now that v2.0 is out, I can finally do something about it.

[Three Putt Pars]

I'm looking for help with data sync. When in network mode the top banner says "waiting to sync" at all times. My internet connection is great - I'm able to play WGT (demo) etc. I've done speed test as well and both uplaod and download speeds are great. I have an iPad Air 2. I've uninstalled and re-installed the app, made sure the unit is registered, and tonight I let it sit in network mode for over an hour. The unit continues to say "waiting to sync". Any advise?

[SkyTrak_Seth]

Can you PM me your serial number, email address, and skygolf360 username?