Error: Oops! Something went wrong during the license check. Please restart the...

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  • dt2511
    Junior Member
    • Dec 2014
    • 17

    #1

    Error: Oops! Something went wrong during the license check. Please restart the...

    "Oops! Something went wrong during the license check. Please restart the unit and application."

    ... have done so twice now, and same result. Have also tried doing the paper clip reset on the skytrak unit, as well as deleting and reinstalling the app. No joy, same issue.

    All started after my ipad updated to the latest revision of the app.

    Help? How do i resolve this?
  • YonexMan
    Senior Member
    • Aug 2015
    • 124

    #2
    Did you have both the skytrak and iPad connected to a wireless access point? Home wifi system?

    Same thing happened to me.

    Had to make sure that both were connected to a wireless hotspot through my wife's android phone (wouldn't work through my iPhone). Once I did this, the licence was downloaded again into the skytrak and things have worked fairly well since then.

    Comment

    • MrHogan
      Advanced Member
      • Dec 2014
      • 325

      #3
      I noticed that the WiFi SSID is case sensitive!

      Comment

      • SkyTrak_Seth
        Manufacturer
        • Nov 2014
        • 1603

        #4
        That means for some reason it had a failure in reading what's stored on the device. Can you try opening the app while the iPad is connected to the internet and log in. Let the data sync. Then close the app. Connect to SkyTrak via direct WiFi and then open the app. Does that fix it?

        Comment

        • YonexMan
          Senior Member
          • Aug 2015
          • 124

          #5
          Originally posted by MrHogan View Post
          I noticed that the WiFi SSID is case sensitive!

          Yeah, I think my wireless just isn't compatible. Maybe just too old. I changed the name to a very simple name and a simple password and still would not work. Skytrak finds it and attempts a connection. But not successful. Hence, the use of my wife's Android phone.

          I'm now looking around for a few different wireless systems that are compatible with Skytrak as per the recommendations in the FAQ.

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