Dual Band Router Connection?

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  • Three Putt Pars
    Member
    • Dec 2014
    • 48

    #1

    Dual Band Router Connection?

    I've been digging through some old forum posts looking for some answers to this problem but can't find anything. When practicing with my Skytrak in Network Mode I've noticed that my ball flight was far less smooth then when in Direct Mode. The delay to start was about the same but the flight was choppy at times and would periodically stop for a split second just after apex. Anyways, I had an old router and it went out recently so I purchased a new one. I told the guy at Best Buy about my Skytrak lag and he recommended an Linksys AC1900 dual band router. He said that it was faster than my old router and also that the dual bands may be beneficial. He said it may help to run the Skytrak on a different band than the rest of our electronics so as to not bog down the router if my wife is listening to Pandora or something like that. I'm not very savvy at this stuff so I realize that recommendation could have been incorrect...

    Regardless, the skytrak does seem to run better on this router, however it is still choppy at times. So I have been attemtping to run my Skytrak on one band and the rest of our electronics on another. This router allows me to send 2.4 gHz and 5 gHz. I have different network names and passwords for each band. When I connect the Skytrak on the 2.4 gHz network it works well but as I said it's still 'choppy' at times. When I try to connect on the 5 gHz network the Skytrak won't connect in Network Mode. My iPad, laptop, phone, and other devices seem to work on that 5 gHz network so I know it works.

    I have very strong signal
    Internet speedtests at about 70mbps download

    Anyways, this is probably going to need to be answered by Skytrak but I wanted to put this on the forum in case any other users have experienced this or have had luck using a 5 gHz network. Any thoughts?


  • Shardak
    Super Member
    • Oct 2015
    • 513

    #2
    For the most part, the only way a new access point / router will affect performance is due to signal strength. 5ghz or 2.4 has zero affect on skytrak. 2.4ghz may be preferred in many cases, as it has a longer range than 5ghz.

    Yes 5ghz can support faster speeds, but skytrak does not use hardly any bandwidth.

    Unless you live in an apartment, its unlikely that a single household of devices will be too much for 2.4ghz.

    When you see the choppy ball flight, do you also see "waiting to sync" at the top of the screen? I have had that issue in the past, but it has not happened for the last couple weeks. The ball would basically pause mid-air every 20 yards for a fraction of a second each time. After 3-5 minutes, the "waiting to sync" message would finally go away, and all subsequent shots would display with no lag.

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    • TorchRedRob
      Advanced Member
      • Nov 2014
      • 337

      #3
      As best I recall, Skytrak will not work on 5 GHz. Let me see if I can find the info somewhere.

      Comment

      • Three Putt Pars
        Member
        • Dec 2014
        • 48

        #4
        Shardak- actually my screen always says "waiting to sync". I brought this up in the forum several months ago and Seth PM'd me asking for my account info. I'm not sure if he did something or it was a fluke but my data did sync for a while after that. But then it went back to constantly saying "waiting to sync".

        Until now I haven't cared because I never look at the online account. But if this has something to do with the choppy ball flight then I would love it resolved again! As a test I've had my skytrak on for the last two hours ans it's said "waiting to sync" the entire time. I have great wifi signal and good internet speed so I don't think that's the issue. Did a speed test just now on the iPad and it's at 60 download 9 upload.

        Does anybody know of a fix for the constantly "waiting to sync" issue! Or can I just turn sync off? I'd like to stay in network mode as it makes the switch to WGT easier.

        Thanks and Happy New Year!

        Comment

        • Shardak
          Super Member
          • Oct 2015
          • 513

          #5
          "Wiating to sync" is likely the cause of your lag issues.

          Wish I had a solution for you...mine just started working one day and has been super fast and reliable since. Both the "Waiting to Sync" and the "Checking License" nonsense wait times are much faster than they used to be. Less than 5 seconds I would say.

          Its possible that even though your laptop has good signal, maybe the skytrak does not? Maybe it has a crappy antenna or something. It would be nice if the Skytrak app would show wifi signal strength, or some sort of connection troubleshooting stuff...

          Comment

          • Three Putt Pars
            Member
            • Dec 2014
            • 48

            #6
            Just an update-- I un-installed and re-installed the app and the "waiting to sync" turned to "data synced" in a few minutes. The ball flight is much better now.

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