SkyTrak disconnected from iPhone even though all 3 lights are green

[HTTR]

So I have ran into this issue many times, where I am using my SkyTrak with my iPhone (still using a version of SkyTrak before 2.0) and it will work fine and then I hit a couple shots and nothing happens, the SkyTrak is showing all green lights, so then I'll go to my iPhone and quit my session and see in the home screen that the SkyTrak is no longer connected, and if I turn off the SkyTrak and back on, it will connect again and start working. However, I have no idea what causes this issue, it has started to happen more often recently where it just stays all green lights though the app will say it is disconnected and I have to turn off the SkyTrak off and on for it to start working again.

[luv2golf]

Are you connecting via direct mode or network mode?

[Chughes82]

Same thing happens periodically with my iPad Air 2. I chalk it up to Skytrak software gremlins and restart. I'm less than ten feet from my router, and nothing else drops off, so I doubt it's a network issue.

[doublebogey]

Yeah seen this happening to me recently as well. Will hard-resetting the unit (i.e., paper clip into bottom of unit) fix the problem?

And sorry to be a little bit off-topic here, but how often should we be hard-resetting the unit? Maybe SkyTrak_Seth can chime in on frequency we should be doing this to keep unit running smoothly? Thanks.

[avantix]

Happens often to me as well, it almost always happens when you flush the shot of the day and eagerly wait to see the flight path and carry.

[wbond]

Ain't that the truth! Doesn't matter which sim I've been on, the best feeling shot somehow doesn't register, yet it never misses a hosel rocket, smothered hook or banana slice.

[m3w]

Same here!! Every time I managed to hit a perfect bullet draw, it wouldn't register. And without fail, it would almost always be followed up by a chunk, that registers just fine.

[HTTR]

Are you connecting via direct mode or network mode?

Network mode

[spider]

I don't have the issue with the upgrade to 2.1 Using iphone 6.

[foggedz]

Is the battery charge good on the Skytrak?

[Chughes82]

Good charge and plugged in

[HTTR]

My SkyTrak is charged up and everything, nothing wrong on my part, just stops working, any help?

[SkyTrak_Seth]

Hmmm. Are you guys with the problem all on pre-v2.0 software? I have not seen or heard of this issue. Is there any chance another device (phone, iPad, Computer) could be grabbing onto the signal?

And FYI, all hard-resetting the unit does is revert it to direct mode and clear any network credentials you may have programmed to it.

[arwin]

I'm also seeing this issue with the new PC version

[dsailer]

I've had this happen as well. I've also seen a case where all three lights on the unit are green and there's no laser dot. That started happening, I think, with the last release. This thing worked better when I bought it a year ago (other than sync to skygolf, which I don't even care about).