SkyTrak Owners How Many of you Have had Sync Issues?

[doublebogey]

My iPhone 6 cannot sync after having used it in direct mode in range. Thought if I log out, close app (i.e., swipe up) and log in again the direct mode range session would disappear from my history locally and I could sync again. Didn't work. Looks like only way to get to sync is to uninstall/reinstall app for like the hundredth time. This is really getting extremely frustrating!

SkyTrak_Seth / Seth, if you're out there, this needs to be fixed ASAP as customers having these sync problems (and looks like there are a bunch of us) are also experiencing slowdown in performance when using app. It's almost like just get rid of the freakin' sync feature if it doesn't freakin' work!

[Mazenblue]

Mine started to slowdown last night for the first time. It was taking about 6 seconds to read on some shots. Doublebogey, when you come back to the app and you open up history, do you get the You need to have the premium package to access this information message?

[doublebogey]

Yes if you're not connected to ST in network mode. This is a bug Seth said they will fix - you shouldn't have to connect to ST just to see your history (then what's the use of your history when you're away from your ST and just wants to review shots).

[DougieMn]

My unit synched last night and didn't have the noticeable lag I have experienced the past few weeks!

Are we making progress?

[Mickey]

Skygolf not picking up my skytrak sessions since jan 6. Spoke to skytrak help - they said reinstall the app. Sounds like an IT guy saying restart your machine. Has this worked for anyone - reinstalling the app?

[doublebogey]

Yes uninstall and reinstall app (not the solution one should need to use for a $100/year app). Also beware if you do this you will lose all the session data in your app history that were not previously synced to SkyGolf 360.

[doublebogey]

BTW, I've just logged into my SkyGolf 360 account and it seems like all deleted shots still show up in my SkyGolf 360 account for sessions that had synced? Is this supposed to be the case? If so, what's the use of the delete functions in the app?

[Mazenblue]

I don't know? I have not been able to sync for months. I did notice that sometimes, when it worked, I delete the 30 yard Shshs....ank. So I don't mess up the averages. It would show in 360.