Why have I spent £79 for a GI plan???

[ukzknos]

Love my SkyTrak, frustrated to hell with not being able to view my stats online because the bloody think won't sync reliably (or even at all!). Definately won't be renewing the plan after 12 months!!!

Grrr... Signed: Annoyed

[SkyTrak_Seth]

Do you have a PC? If so, I have something for you to try.

[ukzknos]

I personally have a MacBook, I'd have to consider using my work laptop. What do you suggest?

[SkyTrak_Seth]

If you could use your work laptop just to try it, I just wanted to make sure this new release will allow you to sync. So far, it has solved everyone's issue.

[Nigelfea]

Seth, as you know, I can't sync anything now on my iPad Air 2 ( direct or network).

I formatted the iPad on Sunday ( didn't really want to do it to sort a problem with one app) and started the iPad as a new install. You would think that would get it syncing again? No chance.

I then install the pc app and although the pc was Inside the house, it registered the shots & sent them to sky360.

I also updated to the new v2.2 program and did the same. Yep, app looks great & it synced perfectly.

Went back to the iPad & hit some more, guess what, no syncing, although wgt works perfectly.

Is there any news on the apple app being sorted? I can't use the PCs app as I don't have the space indoors.

Nige

[SkyTrak_Seth]

Hey Nige, we have to sort out a delay issue with iOS, but I'll submit it as soon as we can. This week for sure.

[Nigelfea]

Cheers Seth, really appreciate your work in sorting this out.
Btw, levelling looks & works great :-)

[ukzknos]

Seth is it the last PC release you want me to try or a pre-release version?

[Nigelfea]

The pre-release Seth has been pushing in another thread is below.

This is the pc version 2.2

http://downloads.skygolf.com/Software/Skytrak/2.2.0-2122016a/SkytrakSetup.exe

It's well worth upgrading to. Enjoy

Nige

[ukzknos]

Ok thanks, I'll try it later this week and report back

[SkyTrak_Seth]

Oh, no. Actually it's a newer version. I've been working behind the scenes with a few guys from the forum to resolve the sync issue. I believe we are there. I'll PM you.

[nicklas]

After update to 2.2 my unit updated once. Had 5 sessions since the 23/2 but no sync.

[ukzknos]

Seth I didn't get your pm with your latest PC release?

Meanwhile I tried 2.2 with the following problems:

Couldn't connect laptop to SkyTrak it crashed twice, once just frozen screen second time it just closed the app........??

[Mike Z]

Love my SkyTrak, frustrated to hell with not being able to view my stats online because the bloody think won't sync reliably (or even at all!). Definately won't be renewing the plan after 12 months!!!

Grrr... Signed: Annoyed

You will if you want access to the data about your swings that is being stored on your device. I thought that I "bought" the package upon release to find out later it was a subscription. Worse yet. what I rented for a year was truly a weak product. Since I did not renew it, I not only lost access to the challenges, but also to session data - even within a session. I don't think the sync ever worked right, but even if it did I cannot access it. I wonder why or if it is being collected. Having brought the issue up to customer service via chat, the only resolution I got was being told in much more polite terms to "pound sand". I don't want to pay again because this is not what I was told when I purchased.

To his credit, Seth did give me a phone number to call (that I could not find on their site) but after a ridiculous amount of time on hold, I cam eto the conclusion that my time was more valuable than the $100.

The only way I will consider buying the GIP will be if I decide to buy a simulation option. I don't mind paying for functionality that wasn't part of what I was being told I bought.