GC2 GSX & ProTee Inteface Setup for TGC and ProTee 2.0

[Cklguy2013]

Hey Guys,

I'm back after a long hiatus. Trying to get my GC2 to connect to GSX but not having much luck. I know my blue tooth works as I tested with the foresight software. I wonder if I'm missing something obvious.

I could also be that I'm so far behind on updates. Where would I find them.

Thanks

p.s. the bluetooth setting on my computer says outgoing com 5 and incoming com 6, although I don't see these options in GSX

[AggroCrag]

What is GSX? That’s the part I’m getting hung up on

[nickmadgolfer]

think i get the prize for twat of the month there never was an issue it was just operator error and thanks to jamie at protree all is now well in my sim world but thanks all for the comments and advice

[mthunt]

On the main dashboard there's a connected button. If you're connected you'll have access to the courses. Once you go into the place where you pick courses you can see them.

[nickmadgolfer]

i am conected to the net just not sure how to access the courses in the cloud

[mthunt]

anyone had problems accessing the courses on thc mine only seems to have 36 courses maybe i am doing something wrong any ideas would be helpful

Sounds like you’re not connected to the internet. All but 36 courses are in the cloud.

[nickmadgolfer]

anyone had problems accessing the courses on thc mine only seems to have 36 courses maybe i am doing something wrong any ideas would be helpful

[CBDBOZ]

Just to close out, I finally got this to work. Thank you to all those who responded with help and suggestions.

In terms of where the issue was; still not 100% sure as kept trying so many different things - but it could have been something so simple as the GC2 needing to be connected to power or the charge being low at the time I was trying - but ultimately it now works.

Also the COM3 and COM4 were the other way around for me compared to the pic in the instructions.

Couple of rounds under my belt now and a couple more to go before my handicap.!!!

[mthunt]

Oh I have...... responses have basically been guiding me through the steps I have already undertaken from the instructions at the beginning of this post. Latest was to check the COM ports....had already done that a long time ago.

As it stands now, they gave me 2 more codes, and 2nd one worked in that I could see TGC (Protee) and not (skytrak)

.... then go back to GSX and can’t slide the tab over now to show connected.

.... just going round in circles

If you figure out how to post a picture I’ll take a look. ProTee can remote into your machine.

[CBDBOZ]

I

Is there a reason you haven’t opened a ticket with ProTee? You’d sure save yourself a lot of posting.

Oh I have...... responses have basically been guiding me through the steps I have already undertaken from the instructions at the beginning of this post. Latest was to check the COM ports....had already done that a long time ago.

As it stands now, they gave me 2 more codes, and 2nd one worked in that I could see TGC (Protee) and not (skytrak)

.... then go back to GSX and can’t slide the tab over now to show connected.

.... just going round in circles

[mthunt]

I

Yes, transferred and validated new key.... although noted last night in the settings of TGCS, I can see user ID has [Skytrak] at the end. Have raised a trouble ticket with Protee...

Is there a reason you haven’t opened a ticket with ProTee? You’d sure save yourself a lot of posting.

[CBDBOZ]

Did you transfer TGC license from Skytrak to GC2?

In my case, I bought TGC for Skytrak then upgraded to GC2 and transferred license. After upgrading to TGC2019 shots wouldn't register. Turns out that protee had given me a skytrak license key. Emailed support and they gave me a new license key. It fixed the problem.

Yes, transferred and validated new key.... although noted last night in the settings of TGCS, I can see user ID has [Skytrak] at the end. Have raised a trouble ticket with Protee...

[kalcormier]

Did you transfer TGC license from Skytrak to GC2?

In my case, I bought TGC for Skytrak then upgraded to GC2 and transferred license. After upgrading to TGC2019 shots wouldn't register. Turns out that protee had given me a skytrak license key. Emailed support and they gave me a new license key. It fixed the problem.

[CBDBOZ]

Do you have the protee interface open as well?

Yes have exactly as per your 2 pics

[CBDBOZ]

Do you have the protee interface open as well?

Have exactly the same as your 2 pics