GC2 GSX & ProTee Inteface Setup for TGC and ProTee 2.0

[Gillesbilloud]

Hello
A question: I have a Gc2 connected via USB with Protee interface using Gc to TGC 2019 interface. All connect very well but after 2 or 3 shots on TGC2019 the shots do not respond on TGC (but GC2 stil operate well by it self registering the shots). GC to TGC interface mention that Protee interface is not more connected to GC.
Any idea of how to solve such erratic connection? Many thanks for help.

[mthunt]

I am not able to get the GSX to connect. Setup for COM4 (confirmed in BT settings). When I move the slider in GSX, it says "WARNING: Output Connection Refused -> Check settings!". I've set up the Protee Golf Interface to external. Interface is minimized in the tray. Unit is on. Help!


Update:
Resolved the output connection (Forgot to save the External Data slider in the interface), but input connection still shows disconnected. Show do I get this to input connection to clear?

Connection refused is the connection to ProTee Interface. The other two are connection to GC2 and PC. If both are not Connected the ball won’t fly. The issue is always the Bluetooth port for the GC2. You should show two in settings. incoming and outgoing. Outgoing is the one that works. If it has an issue unpair and pair again.

[akemsley]

I am not able to get the GSX to connect. Setup for COM4 (confirmed in BT settings). When I move the slider in GSX, it says "WARNING: Output Connection Refused -> Check settings!". I've set up the Protee Golf Interface to external. Interface is minimized in the tray. Unit is on. Help!


Update:
Resolved the output connection (Forgot to save the External Data slider in the interface), but input connection still shows disconnected. Show do I get this to input connection to clear?

[Scottygolf]

This happened yesterday with 3 players and 5 holes into a round. GC2 was reading, GSX said connected, but when I turned it off and on to reconnect the input would not connect. Re-booted and was able to connect and get back into the the game but of course the 2 guests were not there anymore. My question, why did it freeze (what should I be looking for, and when you have to reboot, is there a way to save all players to resume the current round. Thanks.

[Fattmede]

Thanks for the time you took to respond. It was helpful to re-affirm what I was doing. Turns out I didn’t see (or select) the TGC drop down in protee. I had updated the toggle for TGC in GSX, but totally missed the ProTee option.

[Scottygolf]

Anyone having issues in getting kicked out randomly? Played 16 holes, after my shot, my opponent tried to go but it would not register. Checked the GSX and it said it was connected and showed my last shot. Exited and rebooted GSX and stated Input was disconnected but output was green. Tried multiple times and nothing.

Tried exited the game and saved, went back to resume and of course my opponent is no longer there but still could not get the GSX to see the GC2.

What should I be looking at?

Thanks,
ScottyGolf

[wjf67]

There are two steps prior to opening TGC2019

Open the ProTee Golf Interface. It wil likely go straight to the system tray and won't open but that's fine.

Open GSX and move the slide connect to ON. Make sure that both green indicators come on. Can take a few seconds.

Hopefully this is what you were looking for.

[Fattmede]

Are there any settings in TGC itself that need to be updated if you are transferring platforms? I just moved from Skytrak and am trying to get my GC2 set up. Im using the regular console, not the skytrak interface I would have used previously. ProTee and GSX both appear to be properly linked and are displaying the same data I’m seeing on my GC2 display. Shots are just not registering in TGC. Appreciate any advice you might have. Thanks!

[49rfaithful]

Added another screenshot to imgur link above. Let me know if you are looking for anything specific. Getting readings now on the GC2, but nothing happens in TGC

[mthunt]

Post a screen shot of everything. Gsx pt interface and Bluetooth coms.

[49rfaithful]

Thanks mthunt! I tried direct connecting over USB using your app and I was getting readings on the GC2, but still nothing in TGC2019. The cmd prompt even showed the data from each strike..

[mthunt]

If the GC2 shows dashes the GC2 didn’t read the shot.

[49rfaithful]

Consider myself pretty technical and went through all the steps (including the troubleshooting, re-pairing) but still can't get TGC2019 to register any shots. FR1 works fine (via bluetooth). Using the recommended Asus BT-400 connected to an extension cable so it sits right next to the GC2/HMT.

GSX shows input and output status as connected (and green bubble is lit on top right)

Com ports are correct. In my case, COM3 is outgoing and COM4 is incoming, so I have it set accordingly in GSX (hence the green lights).

When I hit a putt (practice green in TGC19), it shows blank fields (-) on the GC2, but I see the camera flashing. Nothing happens in TGC19.

Any thoughts? Have also tried the GC2 to TGC (alt interface to GSX) and had the same results over BT.

https://imgur.com/a/l3W8rqk

[mthunt]

Does a specific blue tooth adapter work better then another? I see mention of the asus bt500? Looks like I can get the asus bt400 from Amazon tomorrow, but the 500 would take a little longer. I also see a few that say long range and have external antennae’s?

The one you ordered is rock solid.

[Sting Ray]

Does a specific blue tooth adapter work better then another? I see mention of the asus bt500? Looks like I can get the asus bt400 from Amazon tomorrow, but the 500 would take a little longer. I also see a few that say long range and have external antennae’s?