GC3 has ball locked then I put down my driver/putter to hit and ball disappears

[DinFL]

I have contacted foresight and am going through the multiple things they want me to try. I’ve been stuck on taking it to the range because that is what they are asking. I just haven’t had the time. I truly don’t think it’s the unit, it’s something in my environment that I can’t figure out

[Wylie]

I had similar issues, at night only, and came to the same conclusion that it was something about the environment that I could not figure out. All issues went away when I tried a ball with a matte finish. Titleist Velocity comes in a variety of colors with a matte finish - I tried the green ones. Eliminated the glare that my lighting setup was causing off of glossy balls.

[MongoOnlyPawn]

DinFL, how is your GC3 communicating with your computer? Is it possible it's losing communication with the PC and causing the drops? If you haven't tried using the USB connection maybe give that a shot?

[dinospumoni]

I can say with almost 100% certainty it is because the ball is moving slightly before you hit. I have been having the same issue with Fairgrounds and Play recently, but never experienced it while using FSX 2020.

I have a truestrike mat, and when I set my club on it behind the ball, the ball gets like an 1/16th of an inch lower which causes the ball to disappear from the hitting zone. The only way it picks the ball up again is when I roll it around in the hitting zone.

[DinFL]

I actually have the gc3 hooked up with ethernet, usb and wifi. I have used all of them and get no difference in results. dinospumoni I think you are right. Since I have velcroed my matt down it has gotten better but it is still finicky. It is really frustrating... I have the gungho matt and there is give to it so I know the ball is moving. So I am thinking I either need to change my entire pre-shot routine and not have the club touch anything, which is not why I spent over 7 grand for a unit, or return the GC3. I wonder if the uneekor has the same problem

[KidDoc]

The one thing consistent with missed shots on these devices is the fact that they happen indoors and not out while on grass.

The device also works great for putting.
If you can’t get to a range, put the device inside any room in the house and simply roll a ball like a putt to test it.