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Online play and lag

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  • Online play and lag

    I'm running a Protee 2.0 system and when playing online with TGC, occasionally I'll experience severe lag, ie waiting a long time for courses to load, or a 10 second or longer lag after the ball is hit until the shot registers. I'm guessing this is a problem with my internet, but want to eliminate any other possible causes. This was experienced yesterday (Sunday) afternoon. I'm using a desktop PC, i7 quad core, 8 GB memory, GeForce GTX 1060 w/ 6 GB memory, wifi internet connection via DSL (speed yesterday was 7MB/sec).

  • #2
    I have a skytrak and experience the same. IT is true my internet is not very good, however, when these types of things happen to me, it requires a restart of TGC. After the restart everything is fine again. Personally I think its TGC or the interface..

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    • #3
      Another thing I tried was to catch another program running secretly in the background like an update or some other, nothing found yet. I even installed a wifi booster to ensure signal was not too weak to the sim location.

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      • BadEddieKit
        BadEddieKit commented
        Editing a comment
        ya i use a wifi extender as well, but also use USB. Sometimes when I start TGC, It won't load any courses and I have to restart TGC, which then that issue is resolved. Other times the Interface crashes or a shot delays for several minutes and I am unable to hit another shot. Will have to restart the interface and TGC to resolve it. Rarely do I have any other issue.

    • #4
      If you have to restart TGC, can you continue the round you were playing with the same group of players? So far what I have seen is you can continue a previously started round, but only with the default player, seems to forget you were playing with a group.

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      • mthunt
        mthunt commented
        Editing a comment
        You cannot continue a group play.

    • #5
      I had this issue, and TGC support worked with me. It turned out my internet provider would deny packet or throttle to their servers.

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      • dborden0
        dborden0 commented
        Editing a comment
        Do you have a fix for this situation with your isp?

      • smmyrt
        smmyrt commented
        Editing a comment
        System worked flawlessly last night. I suspect it is the internet. I'm held hostage by the only communications company in my very rural area. Last year we had a bonded DSL line installed, ie second parallel line. I walked the lines down the dirt road and across the creek, found the old line broken by a big oak limb, the new line still intact, but ripped from the pole and laying on the ground. I'm amazed it actually still works!

      • penrose
        penrose commented
        Editing a comment
        I opened a call with them, need to follow up or use the exe TGC gave me to test with..The exe pings the server on the port it is listening on. With an hour of ping I would have like 8 or 9 drops. To fix tunnel software.
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