License Key will not activate

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  • StanMI
    Super Member
    • Sep 2016
    • 773

    #1

    License Key will not activate

    As the title says, my new key will not activate. Any tips on how to make this work ??????

    I did the cut and paste thing and made sure I had the whole Key.
  • Gonzales4
    Junior Member
    • Jan 2018
    • 8

    #2
    Try it again. May be something gone wrong.

    Comment

    • ProTee United
      Manufacturer
      • Aug 2014
      • 2997

      #3
      Our help desk responded to your problem. Work with them to get it resolved quickly.

      Comment

      • StanMI
        Super Member
        • Sep 2016
        • 773

        #4
        SURE, can I do it a night (Eastern time USA) or does that not work ??

        Comment

        • ProTee United
          Manufacturer
          • Aug 2014
          • 2997

          #5
          You will need to respond to the helpdesk ticket. They sent you all the instructions. Support is based in Europe. Different time zone.

          Comment

          • StanMI
            Super Member
            • Sep 2016
            • 773

            #6
            Pro Tee came through for me and made it easy.

            Since I'm in the USA I had to leave my computer up and connection open all night (They are in Europe). I'm sure that sounds simple, but I play in the Barn.

            They installed a different key then what was provided when I renewed and I am a happy camper again !!

            Should be back on the tour next week.

            Comment

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