Well after months of waiting and only experiencing TGC2019 through alpha testers, the day has come and I received my email from skytrak yesterday offering me my free upgrade (purchased TGC in 11/18). So, as most of us, I immediately starting downloading the TGC2019, but unfortunately due to my sim location in a barn behind my home, the download process took quite some time (hours) due to poor wifi and a corrupt file was imported. This morning I contacted protee support with my issue via email. Within 10 minutes they replied with the solution. I reran setup wizard after deleting the corrupt file and I was all set for my registration and license key request. I sent out the form and in approximately 15 minutes protee responded with my license key. The customer support at protee is second to none!
Now as far as TGC2019. The wait was worth it. The graphics are unreal compared to TGC and the added features are fantastic (ability to remove turf condition and club, mini hole fade, etc... just too many to list.) I will say through the install process I lost my original TGC but I would never play it again. TGC2019 is just so much better.
Anyway, I just wanted to let protee know what a fabulous product they have developed and what a fantastic customer service department they have. In addition, I would like to thank the company for their generosity in upgrading those who purchased within the last year. For those who had TGC prior to 2018, take advantage of the discount to upgrade...its that good
Now as far as TGC2019. The wait was worth it. The graphics are unreal compared to TGC and the added features are fantastic (ability to remove turf condition and club, mini hole fade, etc... just too many to list.) I will say through the install process I lost my original TGC but I would never play it again. TGC2019 is just so much better.
Anyway, I just wanted to let protee know what a fabulous product they have developed and what a fantastic customer service department they have. In addition, I would like to thank the company for their generosity in upgrading those who purchased within the last year. For those who had TGC prior to 2018, take advantage of the discount to upgrade...its that good
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