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So I purchased the holy grail hitting mat about 10 months ago, it staring to get a groove in the middle, I was wondering if anyone else is having a issue or if there's another mat they would recommend.
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Hey Terry!
We unconditionally guarantee the Holy Grail hitting strip for manufacturer defects for 12 months. Feel free to email us some photos and we will get that replaced for you.
Best,
Jake -
Any guarantees on the holy grail hitting mat? I emailed you with pics (a few months ago) and got no response. This was after only having the mat for about 6 monthsOriginally posted by GunghoGolfGM View Post
Edit: heard back from gung ho, and they’re taking care of it. Great customer serviceLast edited by Sixmudd; 06-01-2023, 07:30 PM.Comment
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Hello Everyone!
I appreciate the feedback!
We have improved the quality of our hitting strips tremendously these past few months and have also improved the manufacturing process in order to prevent defective strips from being made.
As always, we unconditionally guarantee the Holy Grail hitting strip for manufacturer defects for 12 months.
Please reach out if you think you may have gotten a defective hitting strip, even if it has been over a year! We are always happy to help.
Best,
Jake
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